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Clairmont at Hillandale Apartments
- Real Estate
- Durham, NC
About this business
Welcome to Clairmont at Hillandale! Located in the heart of Durham, our premier gated community offers 1, 2 and 3 bedroom floor plans. From designer kitchens to over-sized walk-in closets and crown molding we know you’ll love it here. Take advantage of the resort-style pool, 24-hour fitness center with yoga area, playground and more! Enjoy living just minutes from Duke University, Duke Medical Center, downtown Raleigh and so much more! Visit our website to view floor plans, amenities, photos and more - then give us a call... read more
Location details
2901 Bertland Ave, Durham, NC, 27705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Initial discussion and tour with leading agent was very good. From that point until move in day it was a very frustrating and stressful experience due to poor and unresponsive communication, inaccurate leasing paperwork that reflects poorly on the attorneys who draw up the lease as well as Kotarides Property Management as a company. This combined with an inability to correct inaccuracies in a timely manner created unnecessary confusion, delay and stress.
Further my Google Map review, I've been noticing a concerning issue at Clairmont at Hillandale Apartments for about six months now - the gates have been consistently broken. As a result, tenants feel unsafe, and unfortunately, the management has not taken adequate steps to address this problem. There are also additional safety concerns, as well as issues with collective punishment and an overbearing management style, which I plan to report on soon.
During May 2023, before my lease was up, employees of the Clairmont at Hillandale leasing office went into my apartment and divided my belongings amongst themselves. I had given my intent to not renew my lease in March 2023. When I arrived to my apartment after being away for work May 19, 2023, the only things left were the things in the pictures attached. I initially believed I had been robbed. The employees in the leasing office said that perhaps my roommate stole my belongings. On the last day of my lease when I returned ... read more
I just want to give a shout out to the maintenance staff at Clairmont at Hillandale Apartment Homes in Durham. I have lived here for five years and am totally impressed with their attention to fast customer service. When I submit a maintenance request online, they always react with a solution/repair in less than a day which is amazing.
The apartments are well laid out. The Maintanance group are the best ever-but the floors are paper thin, so any noise from upstairs neighbors are very destructive . When upstairs neighbors are noisy all night and reported to the management, the response is "can't do anything about it" I would not recommend this complex to anyone!
It looks super sketchy when you have like 15 rave reviews all by the same person. If you're going to spam fake reviews to pump up your ratings, at least keep more than on fake account.
Frequently asked questions about Clairmont at Hillandale Apartments
How is Clairmont at Hillandale Apartments rated?
Clairmont at Hillandale Apartments has a 4.4 star rating with 265 reviews.
When is Clairmont at Hillandale Apartments open?
Clairmont at Hillandale Apartments is closed now. It will open on Monday at 9:00 a.m.