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Clairmont at Hillandale Apartments

4.4

About this business

Location details

2901 Bertland Ave, Durham, NC, 27705, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4309 reviews
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Connor F.'s profile image
Connor F. 
5 years ago

Lived here for four years and it's been an excellent experience. I am not a big fan of the bright spot lights that have been recently installed on some of the buildings as they shine DIRECTLY into peoples bedrooms and living rooms at all hours of the night, even on the top floor, and I wish someone would have made a different decision on that lighting choice. Other than that I have no issues and the ladies who staff the front desk have always been a pleasure to talk to and the maintenance team is phenomenal. The wonderful ... read more

Business response:

Hi Connor - thank you for the 5 stars! We appreciate your feedback and your kind words about our team. We're sorry to hear the lights have been bothering you. We want you to be comfortable in your home and will pass this on to our building team. Thank you for choosing Clairmont at Hillandale! 

Nedenia Cherie P.'s profile image
Nedenia Cherie P. 
6 years ago

Very prompt and professional. 

Business response:

Hi Nedenia - thank you for the 5 stars! This is great to hear! 

Nicole H.'s profile image
Nicole H. 
6 years ago

Anytime that I have needed maintenance, they have been quick to respond. Always friendly and courteous. Great crew here. 

Business response:

We appreciate your feedback, Nicole! 

Riley W.'s profile image
Riley W. 
6 years ago

Maintenance issues are handled promptly and efficiently. The maintenance men/women are courteous and professional. 

Business response:

Thank you for taking the time to share your experience, Riley! We appreciate the 5 stars! 

t.e. w.'s profile image
t.e. w. 
6 years ago

I have only lived here about a month and a half. I have placed 3 maintenance requests in that time period. All of those requests were handled in a timely and professional manner. Management even double checked to make sure that I was happy with the experience. 

Business response:

We're so happy to hear this! Thank you for your feedback! 

Patricia L.'s profile image
Patricia L. 
6 years ago

I love living at Clairmont at Hillandale. It's a community that is close to everything in the area - you can get almost anywhere in minutes. Whenever I submit a maintenance request, it is always immediately addressed with a pleasant smile and professional service. 

Business response:

Thank you for the excellent review, Patricia! 

Denise B.'s profile image
Denise B. 
6 years ago

All of my work orders are completed within 24 hours and Kim was very helpful during my tour and my move in process! I don't hear much highway noise from my building and I have enjoyed living at CAH. 

Business response:

Thank you, Denise! We appreciate you taking the time to leave us a review and choosing Clairmont at Hillandale as your home! 

GB's profile image
GB 
6 years ago

I've been here almost 2 years. I picked Clairmont because it's close to my place of employment and they had what I needed: A 2 Br apartment and a garage. Maintenance has always been quick to respond. The office staff are always friendly, even when they want you to hand over your Yankees gear! The grounds are clean and the neighbors are (mostly) quiet. I have no complaints about Clairmont at Hillandale. If you need someplace located close to Duke and/or downtown Durham, without THAT price tag, I wouldn't hesitate to recommend... read more

Business response:

We appreciate your feedback! We're excited to hear you are happy in your home. 

She's B.'s profile image
She's B. 
8 months ago

If Chaos Had a Leasing Office, It Would Be This One Management here treats laws and leases like optional reading. They tried to bill me for electricity not in my name, ignored every statute that proves they’re wrong, and when I pointed it out with receipts, their solution was: “Pay it anyway or we’ll evict you.” Iconic. Truly bold to be this wrong and this confident. Asking a question is treated like interrupting their 8-hour lunch break, and any time they get confused (which is often), they just spin the Eviction Threat W... read more

Business response:

Hi Stephen – when you have selected a date that works to meet with us in the office, please respond to our most recent email or give us a call. We look forward to speaking with you. 

Frequently asked questions about Clairmont at Hillandale Apartments

How is Clairmont at Hillandale Apartments rated?

Clairmont at Hillandale Apartments has a 4.4 star rating with 309 reviews. 

When is Clairmont at Hillandale Apartments open?

Clairmont at Hillandale Apartments is open now. It will close at 5:00 p.m.