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Clairmont at Hillandale Apartments

4.4

About this business

Location details

2901 Bertland Ave, Durham, NC, 27705, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4274 reviews
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AJ S.'s profile image
AJ S. 
4 years ago

Living here has helped the move to Durham. The maintenance team of Jeff and Tony is pragmatic and precise. Their feedback specific and driven to produce positive results, ensuring my welfare is top priority. Ms. Laura and Ms. Kim continue to provide exceptional "pro-active" service in response to problems or potential issues affecting the comfort level at Hillandale. Thank you ALL for a Super Year- AJ S 

Business response:

Thank you so much for the 5 stars and for your kind words about our team! 

Morgan P.'s profile image
Morgan P. 
4 years ago

Hello, I am a resident at Clairmont@Hillandale. My experience has been excellent since day one of becoming interested in this property. I can’t believe it has almost been a year since I moved in. Ms. Laura, and Ms. Kim at the management office always provide excellent customer service, and respond promptly to questions/ concerns. My maintenance request are often completed next day. If you are seeking affordable living, convenient to businesses and healthcare facilities this is a great location. I am thankful for a safe c... read more

Business response:

Thank you for your wonderful review, Morgan! We've loved having you in the community and are thrilled to hear you've been happy in your home. We appreciate you taking the time to share your feedback! 

Connor F.'s profile image
Connor F. 
4 years ago

Lived here for four years and it's been an excellent experience. I am not a big fan of the bright spot lights that have been recently installed on some of the buildings as they shine DIRECTLY into peoples bedrooms and living rooms at all hours of the night, even on the top floor, and I wish someone would have made a different decision on that lighting choice. Other than that I have no issues and the ladies who staff the front desk have always been a pleasure to talk to and the maintenance team is phenomenal. The wonderful ... read more

Business response:

Hi Connor - thank you for the 5 stars! We appreciate your feedback and your kind words about our team. We're sorry to hear the lights have been bothering you. We want you to be comfortable in your home and will pass this on to our building team. Thank you for choosing Clairmont at Hillandale!  

Nedenia Cherie P.'s profile image
Nedenia Cherie P. 
5 years ago

Very prompt and professional.  

Business response:

Hi Nedenia - thank you for the 5 stars! This is great to hear! 

Nicole H.'s profile image
Nicole H. 
5 years ago

Anytime that I have needed maintenance, they have been quick to respond. Always friendly and courteous. Great crew here. 

Business response:

We appreciate your feedback, Nicole!  

Riley W.'s profile image
Riley W. 
5 years ago

Maintenance issues are handled promptly and efficiently. The maintenance men/women are courteous and professional. 

Business response:

Thank you for taking the time to share your experience, Riley! We appreciate the 5 stars!  

t.e. w.'s profile image
t.e. w. 
6 years ago

I have only lived here about a month and a half. I have placed 3 maintenance requests in that time period. All of those requests were handled in a timely and professional manner. Management even double checked to make sure that I was happy with the experience.  

Business response:

We're so happy to hear this! Thank you for your feedback! 

Patricia L.'s profile image
Patricia L. 
6 years ago

I love living at Clairmont at Hillandale. It's a community that is close to everything in the area - you can get almost anywhere in minutes. Whenever I submit a maintenance request, it is always immediately addressed with a pleasant smile and professional service.  

Business response:

Thank you for the excellent review, Patricia! 

Denise B.'s profile image
Denise B. 
6 years ago

All of my work orders are completed within 24 hours and Kim was very helpful during my tour and my move in process! I don't hear much highway noise from my building and I have enjoyed living at CAH. 

Business response:

Thank you, Denise! We appreciate you taking the time to leave us a review and choosing Clairmont at Hillandale as your home! 

Frequently asked questions about Clairmont at Hillandale Apartments

How is Clairmont at Hillandale Apartments rated?

Clairmont at Hillandale Apartments has a 4.4 star rating with 274 reviews. 

When is Clairmont at Hillandale Apartments open?

Clairmont at Hillandale Apartments is closed now. It will open on Monday at 9:00 a.m.