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Clairmont at Perry Creek Apartments
- Real Estate
- Raleigh, NC
About this business
Location details
8430 Perry Pines Dr, Raleigh, NC, 27616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The parking situation in the last year has gotten ridiculous. It’s someone who have an assigned parking space then she occupies about 2-3 other space. No consideration at Least to be fair because the parking situation is out of hand either assigned parking and or 1free car anything additional after 1 car should be charged a monthly fee it’s really sad that if you live in building 8510 you have to park damn near by the gate on Wildwood Forest Drive. Residents double park it’s complicated to get into the parking spaces. Reside... read more
Business response:
Hi Shaquan, thank you for your feedback. We are sorry to hear about your negative experience with parking. We try to accommodate our residents the best we can, but know sometimes it can be a challenge. Please know we are looking into some options and hope to reach a solution that will make parking easier for everyone. We appreciate you choosing Clairmont at Perry Creek and want you to love living here.
I moved in Feb 2021. The front office and maintenance staff are respectful and responsive! The Garbage situation is HORRIFIC and it has been HORRIFIC EVERY MONTH since I moved in. I was referred to Crystal Crosby who is no longer responding to my concerns. I would like to know how to make a FORMAL COMPLAINT and speak with the next person in charge!!!
Business response:
Hi Beverly - thank you for choosing Clairmont at Perry Creek as your home and for sharing your feedback. We are sorry to hear you haven't been completely satisfied with us since moving in earlier this year. We want you to love where you live and work hard to keep our community clean and beautiful for everyone. We've done our best to share information with every resident and post clear signs about how to properly use the trash compactor, dumpsters, and recycling bins. We also added another dumpster to the community and are co... read more
Trash is everywhere looks horrible. They need more dumpsters !
Business response:
Hi Francheska, we're sorry to see we haven't met your expectations. We've done our best to get information to every resident and post clear signs around the trash compactor. We will continue to look into ways to help our residents use these services properly. We strive to keep our community beautiful inside and out, and we appreciate your feedback so we can work even harder for our residents.
The lack of communication during the application process was terrible. Whether the application is approved or denied, I will be looking to live somewhere else. I was advised of a 2 business day turn around and here it is 1 week later, with me reaching out several times via email and over the phone with no response back.
Business response:
Hi Erica, we appreciate your interest in our community and apologize if there has been any confusion. We are waiting on some information from you to complete your application and haven't received it yet, but we will follow up with you again. Please contact us as soon as you have the additional information needed or give us a call if you have any questions. We know moving can be a stressful time and we are here to help. Thank you for your feedback - we will use this information to work even harder for our residents.
It depends on who does the maintenance to the degree of what you are asking. The guy who installed my fan...amazing.. The guy who fixed the garbage disposal...amazing. My sprayer for the kitchen is still not working correctly and my door still doesn't lock and unlock correctly.
Business response:
We appreciate you taking the time to provide your feedback, Kisha. We are sorry to hear you aren't always completely satisfied with your maintenance requests. We always want you to have a 5-star experience with us and have passed your comments on to the maintenance team to look into your kitchen request.
I love, love, love my apartment but the parking in the back is horrible and some of the residents obviously haven’t figured out the difference between the recycling dumpster and the trash area or are just too lazy other than those 2 things my building is quite and not a whole lot of traffic and noise I hope it stays that way at least for the remainder of our lease...fingers crossed:)
Business response:
Thank you for taking the time to leave us a review, Rosalind. We're thrilled that you love your apartment! We are sorry to hear you're having trouble with parking. It can be a challenge as everyone wants to park as close to the door as possible. Unfortunately we know there isn't always a spot available directly in front of the building. We've done our best to get information to every resident and post clear signs around the trash compactor, and we will continue to look into ways to help our residents use these services prope... read more
Frequently asked questions about Clairmont at Perry Creek Apartments
How is Clairmont at Perry Creek Apartments rated?
Clairmont at Perry Creek Apartments has a 4 star rating with 340 reviews.
When is Clairmont at Perry Creek Apartments open?
Clairmont at Perry Creek Apartments is closed now. It will open tomorrow at 9:00 a.m.