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Cleveland Ford

4.9

About this business

Welcome to Your Ford Dealership in Cleveland, TN Cleveland Ford Has Been In Business Since 2003. Since Opening The Store We Have Had One Goal In Mind. Service Our Community And The Surrounding Areas Through Our Sales And Service Departments. We Contribute Our Success In The Cleveland Area Due To Offering The Best Product, Superior Customer Service And Giving Back To Our Community. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as ... read more

Location details

2496 S Lee Hwy, Cleveland, TN, 37311, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.99,242 reviews
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sh450mc's profile image
5 years ago

"Made getting my new Truck easy and fun" I found a truck on car gurus and requested info from the dealer. I was lucky enough to get Brad Doty as a point of contact. I worked out a time to come and drive it with Brad after work. He took me on a drive that hit every check mark you could want in a test drive. Highway, back road, curves, speed, and even a U turn. While I was driving he gave me all the info on the truck, the process to get it, and the Lifetime Powertrain warranty!!! Needless to say I was sold. But I could t get m... read more

Kait's profile image
5 years ago

"Great experience!" I had a great experience buying a used car through Cleveland Ford! JD was super helpful and knowledgeable and made sure I got the right car for me. Everyone else I interacted with was very kind and professional as well. Could not have had a better experience! 

Richmond2018's profile image
Richmond2018 
5 years ago

"Outstanding customer service. " Mr. Elliott Harris went above and beyond. We pulled up at the car lot and it was pouring rain, and Mr.Harris came out within just a few minutes with umbrellas. Mr. Harris was also extremely nice, and very helpful with any questions or concerns that we may have had. I would highly recommend other people to use Ford of Cleveland for any of there car buying. 

Rob K's profile image
5 years ago

"Fair Dealing" Even though it took Ford about five months to deliver my Mustang, Cleveland Ford honored the differential margin we agreed to on my trade. I walked in with a spreadsheet documenting what I thought my optimal deal should be, and the transaction was within $200 of my estimate that included TN sales taxes. Elliott reaches out to me by email within a few minutes of building my Mustang on Ford’s website, and he called me the morning my car arrived, texting pictures of it for me since I was in Oregon when it arrived... read more

Jeremy_T's profile image
5 years ago

"Confident Purchase" Got a great deal on my '17 Toyota Corolla. It was the second cheapest car in its class in my area (as well as within 80 miles), plus it had a lifetime powertrain warranty included in the price. Cleveland Ford actually lowered their price twice for me, once as a courtesy and once again when the cheapest car in my area went down in price as well. The manager, Rob Stence, argued that his vehicle was worth about $2,000 more than that car for only like $300 difference in price, but he still came down a little... read more

jjpewp's profile image
5 years ago

"Cleveland Ford" My husband and I had a great experience with Brad Doty at Cleveland Ford! I highly recommend them! Great customer service and not pushy at all! 

f150 dude's profile image
f150 dude 
5 years ago

"Great experience " very helpful courteous people. great job. I will recommend to freinds. I am very happy with my purchase. John was awesome he treated us like old freinds. Great Job!!! 

Robck's profile image
5 years ago

"A Family Approach" Felt like it was a family experience. Together we found the right vehicle. Brad was an outstanding sales person who worked to provide an outstanding experience 

JoyceS's profile image
5 years ago

"Ford Got It Right" I loved my 2014 Mustang, but was ready for newer version. They kept everything I loved about my "old" car, and fixed a few things I personally viewed as less-than-perfect. Then Brad Doty (my sales person), Kevin Flowers (finance) and Bethany Stewart (Internet sales) hit all the right notes. No pressure. No bait-and-switch. The final price was even better than what was on the Internet. It was about as quick painless an experience as I've had in many years of car-buying. I drove about 60 miles to Cleveland,... read more

Frequently asked questions about Cleveland Ford

How is Cleveland Ford rated?

Cleveland Ford has a 4.9 star rating with 9,242 reviews. 

When is Cleveland Ford open?

Cleveland Ford is closed now. It will open at 9:00 a.m.