Comfort Inn Gilroy

Business response:

Hi John! Thank you for your positive feedback about the cleanliness and ease of check-in! We're glad to hear that you had a pleasant experience overall. We apologize for any inconvenience caused by the allocation of parking spaces for electric vehicle charging. Your comment is valuable to us, and we will review our parking arrangement to ensure fairness and accessibility for all guests in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward t... read more

Business response:

Thank you for your wonderful feedback, Leann! We're delighted to hear that you enjoyed your stay at Comfort Inn Gilroy (formerly The Inn at 8435) and found it convenient for shopping at the nearby outlet.We're glad that our location made it easy for you to access the outlet and that everything was within walking distance. If there's anything else we can do to enhance your experience, or if you plan to visit us again in the future, please don't hesitate to let us know. We look forward to welcoming you back for another fantast... read more

Business response:

Thank you for your positive feedback, Andrea! We're thrilled to hear that you loved the shopping area around Comfort Inn Gilroy (formerly The Inn at 8435).If there's anything else we can do to enhance your experience, or if you plan to visit us again in the future, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay! 

Business response:

Thank you for sharing your feedback, Vanessa. We're glad to hear that you appreciated the convenient location near the outlets, making shopping easy during your stay. We understand that busy locations can sometimes be overwhelming, and we apologize for any inconvenience this may have caused. Your comments are valuable to us, and we will use them to improve our guests' experiences in the future. We hope to have the opportunity to welcome you back for another stay. 

Business response:

Thank you, Jessica, for taking the time to leave your feedback. We're delighted to see that you had a good experience during your stay at Comfort Inn Gilroy (former l The Inn at 8435). Your satisfaction is our priority, and we appreciate your positive rating. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. 

Business response:

Hi Elaine! We appreciate you sharing your experience with a 4 out of 5 rating. A clean room, delicious breakfast, and accommodating staff are all important aspects of a comfortable stay. Thank you for recognizing these strengths!We're always striving to improve, so if you have any suggestions in the future, please don't hesitate to share them. In the meantime, thank you for choosing our hotel, and we hope to see you again soon for another enjoyable stay!