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Complete Care
About this business
Location details
76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Doctor was helpful as was the front desk
Business response:
Hi Adam, Thank you for stopping in to our Corpus Christi location to get help for your healthcare issue. We appreciate your review and we hope you are feeling a bit better already! Please know we are open 24/7 and are always here when you need us! Thank you again!
Getting registered was easy, the nurse & doctor were very thorough and treated us with professionalism. The one thing that I was disappointed in was we were told several times that we would be contacted the next day to find out if the diagnosis & meds were helping. No one ever called. I am still recovering and have thought that I might go back to ensure all meds were adequate or if I needed other medications. But unsure since there was no follow up.
Business response:
Carolyn, We are glad to hear that you were pleased with the care you received. However, we do apologize that you did not receive a follow up phone call. It is our standard to conduct a follow up phone call on every patient to see how they are doing and see if they have any questions regarding their treatment. We will use your feedback to work on improving our processes to ensure every patient receives a follow up phone call. We understand that are Clinical Coordinator, Erik was able to contact you and answer any additional ... read more
The staff was very pleasant and helpful. It was difficult to believe how expensive it was to be seen at the center. It is outrageous to be charged $2500.00 and have the insurance reimburse $1200.00 for being treated for a cold and prescribed an antibiotic. We won't be using the center again unless in case of a heart attack.
The service was great. Except the doctor he did not even ck me at all.
The male technician was wonderful who took my daughters vital signs. I am a healthcare professional and felt that the gentleman who was the attending osteopath was unconcerned, very short, literally stood in the doorway approx 4 feet away from my daughter visually inspected her from there and never came close enough to properly assess the lesion on her leg . His bedside manor was not what I expected! He was also messy in appearance.
Business response:
Thank you for taking the time to provide us with feedback regarding your recent visit. Our Nurse Manager and Clinical Coordinator also reached out to you and discussed your concerns. Your observations were shared with our Medical Director as well and will be addressed appropriately. Please fell free to contact us if you have any questions or if we can be of further assistance.
After removing sutures from a previously treated wound, the e clinic provided prescription for antibiotic and a referral to hand specialist for followup. The wound was dressed with leave in place tape, so I wont have to continue to clean and bandage - just wait until the tape falls off. Two days into the antibiotic and the inflammation seems to be going away! Thank you!
Business response:
Thank you Ellen for taking the time to give us your feedback. So glad to hear we were able to take care of your needs. Happy to hear you are doing better. Take care.
As soon as I walked in someone greeted me and asked for my information, the other nurse beside her was on her cell phone acting as she was bored and did not want to be there. As I waited, another male nurse came out and had asked for me and assisted me to the room. As soon as I sat down, the male nurse was so rude asking me what was the problem. Again another nurse acting like he hates his job. I ignored him. The doctor was very kind and helpful and made sure I was taken care of. When I was done another nurse was in th... read more
Business response:
Thank you for visiting our facility, our goal is to provide every patient with the best possible healthcare. We apologize we did not meet your expectations on your recent visit and have taken the time to review your concerns/comments with the clinical team involved in your care. What you experienced is not okay and will not be tolerated. The goal is to bring every patient back immediately and provide the best possible experience while you are in our care. Your concerns regarding the team and the interactions are very mu... read more
Missed my 4 year old's broken arm. They stated no break and the next morning it was twice the size and black and blue so we took him to Orthopedic's office and there was a clear break in the elbow. I should have been refunded the over $200 visit here!
Business response:
Hello. We wanted to make sure you were contacted by our Director of Nursing at that we did do everything possible to resolve this. Please let me know if you are still not satisfied.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.9 star rating with 8,467 reviews.
When is Complete Care open?
Complete Care is closed now. It will open at 9:00 a.m.