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Complete Care
About this business
Location details
76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great experience!! Doctors and nurses were caring and put us at ease. Highly recommend Tyler Complete Care.
Business response:
Hello Mr. Medlin, Thank you for taking the time to tell us about your ER experience at our Tyler facility! We really appreciate you and the 5 star rating! Thanks again and we hope you feel better very soon.
Efficient and professional.
Business response:
Hello Mr. Perkins, Thank you!!! We appreciate the kind words! Please take care!
Efficient and timely.
Business response:
Hello Mr. Perkins, Thank you so much! We appreciate the kind words! Get well soon! :)
We were at the office for over 4 hours one of the nurses misplaced our paperwork as we were told by the doctor
Business response:
Thank you for taking the time to provide your feedback. We are sorry to hear about the wait you described. Jamey from our leadership attempted to contact you to address your concerns but was unable to reach you. At your convenience, please call Jamey at 817-527-0167.
3 hour wait
Business response:
Thank you for leaving your feedback. Our team works diligently to maintain minimal wait times, and we apologize for any prolonged delays you experience. Our Director of Nursing, Trish, attempted to contact you to discuss your visit but could not reach you. At your convenience, please call Trish at 361-336-0136.
Worst “care” ever. They sent their X-Ray tech Karen in to swab me as I have been painfully sick for a few days. and she held my head so hard against the wall it was miserable. She gets both done and causes my nose to start bleeding. Then they came in and said they needed to do it again. I walked out in tears. I came down the road to Exceptional ER and they were so timely and totally different bedside manor when doing the swabs!! Do not go if you want to leave feeling worse than when you went in.
Business response:
Thank you for bringing this to our attention, and we sincerely apologize for the experience you described. We strive to provide the highest level of care, and your feedback is valuable to us. Our Director of Nursing, Trish Brummett, attempted to contact you by phone to address your concerns but could not reach you. At your convenience, please call Trish at 361-336-0136.
I’m just upset because I went In thinking I tore something in my knee. That was stated before they took me back & it wasn’t until waiting 2 hours in an empty ER that they let me know they don’t do mri’s, can’t prescribe mri’s, & had me take an X-ray instead. It was a waste of time & money. Paid $150 for someone to tell me that I have To go to their other TLC located in calallen & pay another $150 to do what I initially Asked for.
Business response:
Thank you for speaking with our Director of Nursing, Trish Brummett, on the phone recently. We understand that the conversation went well, and Trish was able to address your concerns. We hope you are recovering well, and please do not hesitate to reach out to Trish if you have any questions or need additional assistance.
Doctor's are supposed to help. They are horrible people.
Business response:
Thank you for sharing your feedback. We find your comments concerning and want to address your concerns immediately. Our Medical Director, Dr. Miranda, attempted to contact you but was unable to reach you. At your convenience, please call Dr. Miranda at 719-247-1999.
Virtually no waiting Front desk attentive to needs Nurse attended to my needs and the request of the Dr The doctor spent quality time to determine my ailment and conduct testing Reviewed test results and explained course if treatment Nurse followed up with lab results
Business response:
Hello Mr. Debruno, Sounds like you had a good ER visit at our Southlake facility! We love being able to offer high quality healthcare to our community and making sure our patients get nothing but the very best! We're always here to help, ready and waiting when you need us most. Please get well soon and thank you so very much!
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.9 star rating with 8,467 reviews.
When is Complete Care open?
Complete Care is closed now. It will open at 9:00 a.m.