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Corewell Health Urgent Care - Downtown Royal Oak
- Urgent Care
- Royal Oak, MI
About this business
Location details
309 E 11 Mile Rd, Royal Oak, MI, 48067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Receptionist was brusque but the rest of the staff was outstanding! The MA and nurses were polite and Dr Thomas was informative and efficient. I was taken into an exam room at my appointment time but did wait an hour in the room before seeing the doctor. To be expected. All in all a good experience. Thank you.
Business response:
Thank you for taking a moment to rate us. We hope you are doing well!
Great experience just today. Intake nurse (whose name I don’t get) was calming and friendly. Jasmine, a student nurse practitioner, was very knowledgeable. James (Wood) was confident and clear in his explanation. Was treated quickly and with care. 10 stars!
Business response:
Thank you for sharing your experience. Please reach out to us if there is anything else we can do for you.
Friendly Helpful Efficient
Business response:
Thanks for choosing Corewell Health Urgent Care. We are always here to help!
Best urgent care staff ever!
Business response:
Thank you for the 5-star review, Derrick. We value your feedback.
You fid ok
Professional and caring experience.
Business response:
Thank you for taking a moment to rate us, Belinda. We hope you are doing well!
Clean and friendly. Process explained very clearly. I had a much longer wait than expected therefore my perspective as a patient would be for Beaumont tell anyone scheduling a Covid test that staffing may affect wait times. When you allow for appointments every 10 minutes you set the expectation of getting service within a small window of time- I waited 50 minutes.
Overall fine experience but took forever to be seen.
I have had bad experiences in the past at Urgent Care facilities with cocky employees with horrid people skills and giant egos that should not be working with the human population so I was hesitant to go. Sure glad I did as this experience may have turned it around for me, or at least given me hope. The NP that I dealt with was kind, compassionate and knowledgeable and I did feel that they considered my input and we’re not threatened by it but used it to aid in their discussion making and care plan. Way to go. The health car... read more
Business response:
Thank you for sharing your experience, Carolyn. Please reach out to us if there is anything else we can do for you.
Frequently asked questions about Corewell Health Urgent Care - Downtown Royal Oak
How is Corewell Health Urgent Care - Downtown Royal Oak rated?
Corewell Health Urgent Care - Downtown Royal Oak has a 4.5 star rating with 2,401 reviews.
When is Corewell Health Urgent Care - Downtown Royal Oak open?
Corewell Health Urgent Care - Downtown Royal Oak is closed now. It will open tomorrow at 8:00 a.m.