Cottages at Palm Beach

Pamela 

on AplaceForMom

2 years ago

They're very nice, and approachable. They were very helpful, after a month or two, and that kind of falls off. When I first got my loved one there, there was a lot of posting on Facebook to help you keep up with things. The last two or three weeks they've been on COVID-19 lockdown. I do believe that my loved one, has settled in there pretty well. I wish that some of the activities, that they were doing early on were still available or that they would keep us up-to-date on some of the activities on the Facebook like they used... read more

anonymous 

on AplaceForMom

2 years ago

The place is ok clean. I LOVE the idea that they can go in and outside as they please. I don't like that care is so so, but most places are lacking staff right now. The price is good, but there is no stimulation or activities going on. 

D. Ellis 

on AplaceForMom

2 years ago

They're definitely very professional and very helpful. They'll hold your hand if you need it while going through this whole process. I think they have enough staff for the amount of residents they have. Communication between the community and our family has been good so far. They're going to include me on their weekly email that provides updates on resident and community events. Anytime I've called I've never had an issue getting any requests resolved. 

Katie R 

on AplaceForMom

2 years ago

They were unable to keep my loved one here and it was no fault of there own. I feel like they did everything that they could to try to care for my loved one. My loved one has some behavioral issues from time to time and it can make it hard but they kept him clean and did an amazing job. One of the workers there is hands on with every resident and knows them all by name. 

anonymous 

on AplaceForMom

2 years ago

We do hear a lot of complaints when it comes to the meals. They could also give the residents more things to do throughout the day there is a lot of boredom going on. 

Tracy 

on AplaceForMom

2 years ago

My dad is not a very outgoing person. He's very choosy about the people he's around. I think in general they do a really good job. I do think the aides need to be trained better. But when they get on and you tell them what needs to be done, they get up and do it immediately. Sometimes they just need a little push, although I think that's happening everywhere now. Even though my dad always has a really good time, he does does still ask to come home sometimes. But then I remind him of what he has there, and he's happy overall.... read more

anonymous 

on AplaceForMom

3 years ago

We had a good, positive tour at Pacifica Palm Beach. It was a very nice facility, and was something we were considering. However, it was cost prohibitive for us in terms of the community fee. 

Paul 

on AplaceForMom

3 years ago

In making our decision to place our mom in a memory care we toured a lot of communities. Pacifica Palm Beach was so different from everything else we seen. The community is homelike and I love the gated courtyard area where the residents can go outside through out the day. The administration team has been so amazing and helpful throughout the whole process. They make you feel like part of the family. 

Anonymous 

on AplaceForMom

3 years ago

I have mixed fallings about the community. The nursing care is good, I think the CNA care is fair. My loved one complains about the food. The activities director is very nice and kind. There are bingo, arts and crafts, and more are available for the residents to choose from for activities. The staff encourages resident participation in activities.