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4760 South Jog Rd, Greenacres, FL, 33467, United States
Get directionsWe had a good, positive tour at Pacifica Palm Beach. It was a very nice facility, and was something we were considering. However, it was cost prohibitive for us in terms of the community fee.
Business response:
We appreciate you taking the time to leave us this review of Pacifica Palm Beach! If you ever need anything else from us, please feel free to give us a call or stop by. Take care!
In making our decision to place our mom in a memory care we toured a lot of communities. Pacifica Palm Beach was so different from everything else we seen. The community is homelike and I love the gated courtyard area where the residents can go outside through out the day. The administration team has been so amazing and helpful throughout the whole process. They make you feel like part of the family.
Business response:
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Beach. Thank you again, we hope you have a wonderful day!
I have mixed fallings about the community. The nursing care is good, I think the CNA care is fair. My loved one complains about the food. The activities director is very nice and kind. There are bingo, arts and crafts, and more are available for the residents to choose from for activities. The staff encourages resident participation in activities.
Business response:
Anonymous, thank you for your kind words and this wonderful review!
My mother has been here for a few months. She seems content, clean, and well fed. I am not happy with the lack of social activities, she is always in the same spot when I visit and there has been no communication from the staff. I started hospice care and those staff are in constant communication with me. But nothing from the community itself, I do not know any of the staff members.
Business response:
Hi Anonymous, we appreciate your honest feedback, as we are always looking for ways to improve.
My brother has lived at a few different communities over the years. This experience has been our best. When I have any issues or concerns they are always dealt with immediately. The management team are great at communicating with me everything that’s is going on with my brother. I love that there are alternatives to the menu in case he doesn’t want what is served. I love that they include many musical activities as music is my brother’s passion.
Business response:
Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.
Pacifica Senior living Palm Beach has been such a great experience for my family. I love that if my grandpa doesn't like a certain kind of food they have alternatives that they offer him. He is such a picky eater, I was surprised how much he enjoys the meals. My grandpa used to be an avid golfer and although that is a bit out of his league now he enjoys the mini golf activity they do with him. I'm a glad to see they have options besides bingo when it comes to activities. My grandpa hates bingo and the last community he was a... read more
Business response:
Hi Peter Lyons, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Palm Beach. We appreciate it & so do our other reviewers at APlaceForMom. We hope to see you again soon!
Making the decision to move my mother in law into a community was an extremely difficult one. However, the staff here at Pacifica Palm Beach have done their best to walk me through the process and help me with the stress of making this decision. The cottages are unique and cozy. They have lots of activities for her to choose from. Even during coivd they have seemed to keep her busy with modified activities.Making the decision to move my mother in law into a community was an extremely difficult one. However, the staff here at... read more
Business response:
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Palm Beach. Thank you again, we hope that you have a wonderful day.
Lovely community liked the cottage set up. The sales director [name removed] was very nice and knowledgeable. The residents looked happy and engaged in activities.
Business response:
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Palm Beach. Thank you again, we hope that you have a wonderful day.
The community is a cottage stile, which makes it feel less institutional. There is also no carpeting, which helps prevent odors. The staff is good, however the nurse line was a little hard to reach some one with to check on our mother-in-law. They did a good job with caring for her during her short stay. The food looked fine. Brookdale did seem to be a good value especially considering the level of care that my mother-in-law needed.
Business response:
Dasha, your wonderful feedback and rating mean a lot to us.
Cottages at Palm Beach has a 4.5 star rating with 280 reviews.
Cottages at Palm Beach is open now. It is open 24/7.