This profile has been claimed by the business owner or representative.
2100 E Sherman Ave, Coeur d'Alene, ID, 83814, United States
Get directionsWas absolutely amazing, loved the layout and how it had the courtyard in the middle. Seemed clean when we were there. Everyone was friendly and answered our questions. So far I am happy with the quality of care my loved one is receiving . Helpful and friendly. Awesome for on site chef and so far haven't had any complaints from my loved one. I would like to see more available off site activities, I know the facility has a bus, I just don't think it's utilized much. The in site activities are great. Excellent price point for p... read more
Business response:
Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Courtyard at Coeur d'Alene.
[name removed] was very nice person and answered all my questions. The biggest room was too small for all of my mom's stuff. It's 5 miles from where my brother and I live. We're looking for something closer to our homes and a bigger room for her
Business response:
Hi Marcia, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
Our tour was wonderful, the grounds, building and rooms are beautiful, clean and spacious. The director was very knowledgeable and very helpful, She walked us through the process and helped us make a choice that was very difficult very easy and comfortable. Our parents are moving in approximately 2 weeks from our tour.
Business response:
Kim, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Courtyard at Coeur d'Alene.
My mother moved in to Courtyard Asst Living a month after my dad passed. She was nervous and unsure. But the staff and community welcomed her and foe the next 6 years they become family. They weren't just family foe mom but me as well.
Business response:
Julie, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Courtyard at Coeur d'Alene.
The beautiful Courtyard in the center of this facility makes it feel much less institutional: flowers, vegetables, a pond & walkways The administration is excellent, but spread too thin. The staff changes pretty frequently, but all do a very nice, caring job.
Business response:
Hi Janet, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
We feel very fortunate to have our mom at Courtyard. The courtyard itself lends such a nice atmosphere. The residents have such a nice outdoor space. The houses are very homey and comfortable. We are most pleased about the staff. They truly care about the residents. We feel so much better knowing she is safe and cared for, which was no longer true at her own home. It's been a difficult transition for her, but everyone is very understanding and patient. She is enjoying and participating in the activities, which we are happy a... read more
Business response:
Thank you Kris for your positive recommendation of Courtyard at Coeur d'Alene! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Not everything that is mentioned during the sales pitch is what happens. My Sister feels like it is hard for her to find someone when she needs them. Most of the staff is awesome. But I was treated rudely by one of the staff. They told us the residents would be having outings twice a month. She has been there for 2 months and has had only one outing.
Professional and friendly administrators, loving and caring staff, open areas available for fresh air. The set up of the houses around the courtyard, Music in the courtyard. The rooms are all close to the community area. It feels like a hotel when you walk in.
The staff at courtyard has been absolutely fantastic and helping us with the transition of my mother-in-law into their facility. Their communication, kindness and empathy has been very much appreciated and we look forward to moving in!
Business response:
Hi Jenny M, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Courtyard at Couer d'Alene.
Courtyard at Coeur d'Alene has a 4.4 star rating with 140 reviews.
Courtyard at Coeur d'Alene is open now. It is open 24/7.