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2100 E Sherman Ave, Coeur d'Alene, ID, 83814, United States
Get directionsI am mostly impressed with the marketing representative who gave us the tour. She sat patiently with my daughter and me, listened to us, and responded with concern and efficiency. I admit some concern based on facility reviews and am feeling a little uncertain about the room that my husband would be placed in -- small, confining, not a good window. But I'm hopeful the food and amenities will be good for him, should he move there.
Business response:
Frances, thank you for sharing these kind words with us about our community. It means the world to our team at Courtyard at Coeur d'Alene!
The staff persons were all friendly, answered my questions and pointed out particular aspects of this facility that might interest me, including the surrounding neighborhood. They were knowledgeable regarding the Medicaid insurance processes involved in moving from an independent situation to an assisted living facility.
Business response:
Jeanne, thank you for sharing these kind words with us about our community. It means the world to our team at Courtyard at Coeur d'Alene!
My questions were answered in a very welcoming manner. The tour of the facility went well. They are under renovation but I was still able to see the property.
Business response:
Sandy, thank you for sharing these kind words with us about our community. It means the world to our team at Courtyard at Coeur d'Alene!
This is a wonderful facility. I especially liked the garden area. They had large, spacious rooms, and every staff member we met was top notch!
Business response:
Sherri, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Courtyard at Coeur d'Alene.
the staff were friendly and helpful, my questions were answered thoroughly. the area was secure and clean.
Business response:
Dixie, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Courtyard at Coeur d'Alene.
The Courtyard was a clean, well-designed facility that offers comfortable, well lit rooms and an easily accessible landscaped courtyard for walking or sitting outside. The residents we saw appeared happy to be there and there were ongoing group activities in the memory care section. The room and care rates seemed reasonable and the tour provided us with answers to most of our questions. A follow-up call from the Courtyard staff answered the rest of our questions. Overall, we were quite pleased with this facility.
Business response:
Thank you Jim for your positive recommendation of Courtyard at Coeur d'Alene! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Was absolutely amazing, loved the layout and how it had the courtyard in the middle. Seemed clean when we were there. Everyone was friendly and answered our questions. So far I am happy with the quality of care my loved one is receiving . Helpful and friendly. Awesome for on site chef and so far haven't had any complaints from my loved one. I would like to see more available off site activities, I know the facility has a bus, I just don't think it's utilized much. The in site activities are great. Excellent price point for p... read more
Business response:
Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Courtyard at Coeur d'Alene.
[name removed] was very nice person and answered all my questions. The biggest room was too small for all of my mom's stuff. It's 5 miles from where my brother and I live. We're looking for something closer to our homes and a bigger room for her
Business response:
Hi Marcia, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
Our tour was wonderful, the grounds, building and rooms are beautiful, clean and spacious. The director was very knowledgeable and very helpful, She walked us through the process and helped us make a choice that was very difficult very easy and comfortable. Our parents are moving in approximately 2 weeks from our tour.
Business response:
Kim, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Courtyard at Coeur d'Alene.
Courtyard at Coeur d'Alene has a 4.3 star rating with 158 reviews.
Courtyard at Coeur d'Alene is open now. It is open 24/7.