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Courtyard at Coeur d'Alene
- Assisted Living Facilities
- Coeur d'Alene, ID
About this business
Courtyard at Coeur d'Alene offers Independent Living, Assisted Living, and Memory Care to seniors in Coeur d'Alene, Idaho. At our community, you can relax and feel at home knowing our caring and highly trained staff is always at hand to provide support as needed.
Location details
2100 E Sherman Ave, Coeur d'Alene, ID, 83814, United States
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This is a really nice community and they are caring for my parents very well here. Everything is working out very well here at this community. They are treating them very well and the staff is very helpful when they need them. The community is nice and pretty clean. My parent enjoys the meals, they do serve a well balanced meal. They have good activities here and my parents enjoy the music activities. I would recommend this community because it has been a positive experience for us.
Business response:
Thank you for your 5 star review. We strive to provide excellent care & service to our residents and their families at Courtyard at Coeur d'Alene. We appreciate you taking the time to leave us a review!
My parents are adjusting, and I've witnessed an improvement. The staff and leadership have been quite pleasant and friendly. The immediate care staff are open, pleasantly engaging, and respond with an abundance of help and enlightenment.
Business response:
Thanks Michael, for leaving us this positive review. We are so glad to hear this. Did you know that we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Feel free to check it out!
They did a lot of things well. There were a few little hitches along the way, but on the whole the did very well and I thought that the staff members were terrific. I doubt I would have found a better place anywhere else.
Business response:
Hi, we are so happy to read such a great review about Courtyard at Coeur d'Alene!
It was a short stay for my loved one at The Courtyard at Coeur d'Alene, so I guess my feelings for them are that they did an excellent job. And also the transition to moving in there was very good as well.
Business response:
Thank you for your positive review.
The Courtyard at Coeur d'Alene has good caregivers, they are attentive and responsive in my mothers needs. The location is good, overall it has been a good experience thus far.
Business response:
Thank you for your positive review. We appreciate you taking the time to share.
The Courtyard at Coeur d' Alene staff were very nice and professional, but they seemed to be short staffed. There was never a licensed nurse on board at the facility and I feel like they needed more one on one time with the physician. I am registered nurse and this is something that is important to me. Especially when dealing with the elderly. Things can turn serious so fast.
Business response:
Hi, thank you for taking the time to leave us feedback about your experience with us.
I really like it. The food is okay. I have to think really hard to come up with anything that could be improved. The only thing I guess would be they could keep the rooms a little cleaner, but they really do a pretty good job with that already. The people there are fabulous, they treat the residents really good. They were also pretty comparable in price to the other places in the area.
Business response:
Hi, thank you for leaving this detailed review about your experience with our community, we appreciate it. We are very proud of our community and staff and we are grateful you noticed and shared! Thank you again.
The common areas are kept very clean, but I am not sure how often the individual rooms are picked up. The staff are very friendly. They are pretty responsive for the most part. They have activities, and make a good effort to help people participate. The food isn't as seasoned as much as we would like. They are being very attentive with helping her cut food, and seeing to her needs. The other residents aren't as friendly and welcoming as one would like, they sleep a lot, and the TV is often on old westerns and cartoons, as op... read more
Business response:
Thank you~
Everything is good, as far as we can tell. We aren't very close by so we don't see everything. They seem to be doing a really good job. They really rescued us and took him the same day, when our previous plans fell through.
Business response:
Thank you for leaving us this review. We strive for 5 star reviews and wondered if there was a way we could improve. If you wouldn't mind, we would like to discuss this at your convenience. Please call the community, we look forward to speaking with you.
Frequently asked questions about Courtyard at Coeur d'Alene
How is Courtyard at Coeur d'Alene rated?
Courtyard at Coeur d'Alene has a 4.7 star rating with 102 reviews.
When is Courtyard at Coeur d'Alene open?
Courtyard at Coeur d'Alene is open now. It is open 24/7.