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Courtyard at Coeur d'Alene

4.7

About this business

Courtyard at Coeur d'Alene offers Independent Living, Assisted Living, and Memory Care to seniors in Coeur d'Alene, Idaho. At our community, you can relax and feel at home knowing our caring and highly trained staff is always at hand to provide support as needed. 

Location details

2100 E Sherman Ave, Coeur d'Alene, ID, 83814, United States

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4.7100 reviews
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Anonymous's profile image
8 years ago

The Courtyard at Coeur d'Alene has good caregivers, they are attentive and responsive in my mothers needs. The location is good, overall it has been a good experience thus far. 

Business response:

Thank you for your positive review. We appreciate you taking the time to share. 

Anonymous's profile image
8 years ago

The Courtyard at Coeur d' Alene staff were very nice and professional, but they seemed to be short staffed. There was never a licensed nurse on board at the facility and I feel like they needed more one on one time with the physician. I am registered nurse and this is something that is important to me. Especially when dealing with the elderly. Things can turn serious so fast. 

Business response:

Hi, thank you for taking the time to leave us feedback about your experience with us. 

Anonymous's profile image
8 years ago

I really like it. The food is okay. I have to think really hard to come up with anything that could be improved. The only thing I guess would be they could keep the rooms a little cleaner, but they really do a pretty good job with that already. The people there are fabulous, they treat the residents really good. They were also pretty comparable in price to the other places in the area. 

Business response:

Hi, thank you for leaving this detailed review about your experience with our community, we appreciate it. We are very proud of our community and staff and we are grateful you noticed and shared! Thank you again. 

Anonymous's profile image
9 years ago

The common areas are kept very clean, but I am not sure how often the individual rooms are picked up. The staff are very friendly. They are pretty responsive for the most part. They have activities, and make a good effort to help people participate. The food isn't as seasoned as much as we would like. They are being very attentive with helping her cut food, and seeing to her needs. The other residents aren't as friendly and welcoming as one would like, they sleep a lot, and the TV is often on old westerns and cartoons, as op... read more

Business response:

Thank you~ 

Family Member's profile image
Family Member 
9 years ago

Everything is good, as far as we can tell. We aren't very close by so we don't see everything. They seem to be doing a really good job. They really rescued us and took him the same day, when our previous plans fell through. 

Business response:

Thank you for leaving us this review. We strive for 5 star reviews and wondered if there was a way we could improve. If you wouldn't mind, we would like to discuss this at your convenience. Please call the community, we look forward to speaking with you. 

Anonymous's profile image
10 years ago

It was personnel related. Everyone was very diligent in their work and very attentive to the seniors living there. I would recommend them certainly. There is enough parking. The staff was very good. The staff recently changed at the top and they were really working hard and remodeling much of it. They were putting 100% effort in to making things better. They were doing construction in the offices to make them more efficient. 

Business response:

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Courtyard at Coeur d'Alene. Thank you again, we hope you have a wonderful day! 

Lorena's profile image
10 years ago

I'm very happy right now. They have have been very helpful. They are extremely receptive to you. They are so good, they really are. I love the clients and the smallness of it. I really love the friendliness of the staff, you don't feel like you're an outsider. My only complaint is that the food isn't that appealing to me, and even then I would still give them a 3.5 or a 4 on that. 

Business response:

Thank you for taking the time to leave your review. 

Jim's profile image
11 years ago

So far everything seems to be good. My father is in assisted living there and the care is good. I don't know much about the activities. I saw a calender, but my father wasn't really interested. I can't remember what kind of activites were available. The value is tough because I think it's extremely expensive but I'm kind of cheap. The food is incredible! Over all, they are good people and they've got a good place. 

Business response:

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/id/coeur-d-alene/courtyard-at-coeur-d-alene/). Please feel free to contact with any and all questions, (208) 415-3386. We hope you have a wonderful day and we hope to see you at one of our upcoming activities! 

Frequently asked questions about Courtyard at Coeur d'Alene

How is Courtyard at Coeur d'Alene rated?

Courtyard at Coeur d'Alene has a 4.7 star rating with 100 reviews. 

When is Courtyard at Coeur d'Alene open?

Courtyard at Coeur d'Alene is open now. It is open 24/7.