Cpap.com

Steve W 

on BBB

3 years ago

I had an issue for an on-line purchase, where I thought I added a discount for a mask. It turns out it didn't get added. I used their on-line chat, and talked with Crystal, who very promptly confirmed my order and refunded me the discount money. Great service and prompt shipping always. 

Kim W 

on BBB

3 years ago

My experiences with CPAP.com have always been amazing! I had to return a mask today because it didn't work for me. Crystal handled it beautifully, never making me feel bad, and took care of everything I needed. I will always continue to shop here! 

Thomas D 

on BBB

3 years ago

Great service for ordering Cpap merchandise. The equip is part of an important healthcare treatment and it's hard to find in stock. Service is fast - goods well packed. I made a mistake on placing an order and Crystal really helped me get it straightened out. I'm a repeat customer of this 5 star business. 

Roman T 

on BBB

3 years ago

I used online chat for support and Erica was able to sort out my problem in no time. Great customer service! 

Linda H 

on BBB

3 years ago

I talked with Crystal on Saturday morning about returning a CPAP nasal pillow mask that did not work for me. I only had the mask for 1 week so was hoping it could be returned. I explained to her why it didn't work for me, and she refunded the amount to me without delay or hassle. Due to COVID, I was told not to return the mask and to dispose of it. I was very appreciative of the excellent service I received from Crystal! I have been a customer at CPAP.com for years and will continue to give them my business! 

Byron H 

on BBB

3 years ago

The level of service I received from Charlsie was extraordinary! I’ve had only one other customer service experience in my life that was as helpful, courteous, cheerful, and knowledgeable as I enjoyed today. I’d made a mistake with my order, it was my problem, my fault, but Charlsie took over and made everything right. Thank you to her. 

James A 

on BBB

3 years ago

Made an order form CPAP.com and Crystal was great. She new exactly what we needed and got it ordered right away. Like I said she was Great but why don't they included the ****** ***with the order on the ****** ******* Bundle with Free F20 Mask? Marta A. 

Robert Z 

on BBB

3 years ago

Quick response and knowledge of the topic. Offered me my delivery options probably knowing that I wanted it expedited overnight. 

Darren H 

on BBB

3 years ago

Chrystal was fantastic, help was immediate and first rate. Thank you