Cracker Barrel Old Country Store's cover image

This profile has been claimed by the business owner or representative.

Cracker Barrel Old Country Store

4.1

About this business

Location details

9214 Park West Blvd., Knoxville, TN, 37923, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
4.15,076 reviews
Select a rating
Melissa S's profile image
Melissa S 
10 months ago

Sandwich was tasty, but the bread should be toasted dark in order to hold up the weight of the sandwich. All requested condiments were not included in my order. 

Greg P's profile image
Greg P 
11 months ago

Last 2 orders from here have been wrong. Including mistaking cream gravy for chicken and dumplings. Inexplicable. Terrible. Absolutely terrible service and management 

Tonya B's profile image
Tonya B 
11 months ago

I paid for a 32oz sweet tea ($4.54) !!! I received maybe 8oz cup. Pancakes blueberry but tasted like paper. 

Cole C's profile image
Cole C 
a year ago

Charged for an extra maple syrup that never made it into the bag. Also asked for plastic silverware—apparently that request went the way of the missing syrup. If you’re gonna nickel and dime me, at least make sure the dime shows up in the bag. 

Tamara A's profile image
Tamara A 
a year ago

Why is it so hard for this location to get the order correct? Ordered the Grandma's Pancakes that should've had 2 eggs, bacon, sausage, and sugar ham. I received 1 egg and no bacon. I continue going back to them because Cracker Barrel is awesome, but this location has continuously messed up on every order I've ever made. 

Rebecca L's profile image
Rebecca L 
a year ago

dumplings were so salty I couldn't eat them and the biscuits were hockey pucks 

Angela H's profile image
Angela H 
a year ago

Bowl of Pinto Beans came with cornbread that was burnt to a crisp. Not even edible. The bag came unsealed. I dont trust an u sealed bag of food. I asked for an order of biscuits and Biscuits & Gravy with bacon and the biscuits are missing and the bacon was suppose to be soft it was burned as well. And there were only 2 pieces. There are suppose to be 3 pieces of bacon. This use to be some of the best food in town. Now they cant even cook a piece of bread without burning it. Burnt bread is unacceptable. The best thing in this... read more

Susan M's profile image
Susan M 
a year ago

Worst meal i have ever had from a restaurant!! Old end of the day Mashed potatoes, meat was to salty and togh and swimming in that brown gravy!! Will never order from Cracker Barrel again !!! 

Betty M's profile image
Betty M 
a year ago

Fish tastes bland no seasoning in anything and not hot. What has happened to Cracker Barrel??? Use to be sooo consistently good! The only thing that was really good was the cornbread. 

Frequently asked questions about Cracker Barrel Old Country Store

How is Cracker Barrel Old Country Store rated?

Cracker Barrel Old Country Store has a 4.1 star rating with 5,076 reviews. 

When is Cracker Barrel Old Country Store open?

Cracker Barrel Old Country Store is open now. It will close at 9:00 p.m.