Cracker Barrel Old Country Store's cover image

This profile has been claimed by the business owner or representative.

Cracker Barrel Old Country Store

4.1

About this business

Location details

9214 Park West Blvd., Knoxville, TN, 37923, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
4.14,870 reviews
Select a rating
Tricia D's profile image
Tricia D 
3 years ago

The meatloaf was burned. They left out our two country ham biscuits. The greens were over cooked and had some disgusting looking white pieces of meat in them 

Denise B's profile image
Denise B 
3 years ago

Second time we've ordered and they forgot something. 

Mary W's profile image
Mary W 
3 years ago

Many items were missing. This is the second time this has happened. 

Stephanie F's profile image
Stephanie F 
3 years ago

DO NOT DOORDASH FROM THIS STORE!!!! I have placed orders on multiple occasions in the past that have been wholly incorrect or incomplete. Generally, an employee has had the courtesy to call me if an item I ordered was unavailable (didn't seem to know what to do and didn't really provide me any alternatives, but I appreciated it). These have been basic things, like fried chicken, dumplins, or roast beef. Tonight I went against my better judgement and placed my first order in 6+ months. After waiting nearly an hour, I opened m... read more

Michelle B's profile image
Michelle B 
3 years ago

Food was cold. Very small portions, coffee cups were only 3/4 full. No hash brown casserole. Very disappointed 

Caitlin J's profile image
Caitlin J 
3 years ago

The kids meal was fine and the bread was good. The meat for the country friend steak was undercooked and discolored. It looked like it might be old meat. The sides were okay. 

Sherry O's profile image
Sherry O 
3 years ago

No gravy on the steak and both orders of mashed potatoes were supposed to have white gravy and we got less than half a bowl for both dinners 

Jason L's profile image
Jason L 
3 years ago

We love Cracker Barrel. Usually excellent...feel like they may have had a very bad day. The French toast was inedible. Tasted like soap. The biscuits were hard and probably leftover. The gravy was not like it usually is...tasted different than usual, darker than normal, and only in 1/2 filled containers. 

Kelley C's profile image
Kelley C 
3 years ago

No butter for pancakes and one syrup for 3, no condiments on sandwich, & the boxing was falling apart when I took it out of the bag? Could have been better Cracker Barrell. 

Frequently asked questions about Cracker Barrel Old Country Store

How is Cracker Barrel Old Country Store rated?

Cracker Barrel Old Country Store has a 4.1 star rating with 4,870 reviews. 

When is Cracker Barrel Old Country Store open?

Cracker Barrel Old Country Store is open now. It will close at 9:00 p.m.