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Cracker Barrel Old Country Store

4.2

About this business

Cracker Barrel Old Country Store offers warm welcomes and friendly smiles with homestyle food made with care and a unique shopping experience – all at a fair price. Whether you’re craving Breakfast All-Day featuring rich Buttermilk Pancakes or lunch and dinner specials like juicy Fried Chicken or slow simmered Chicken n’ Dumplins, there’s something for everybody. Enjoy true Southern cooking at a Cracker Barrel restaurant near you, or order online for convenient pickup or delivery. 

Location details

550 Kimball Crossing Dr., Kimball, TN, 37347, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
4.23,406 reviews
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MS. Belinda D's profile image
MS. Belinda D 
3 years ago

I love Cracker Barrel. Excellent food, prices are good, good old days memories of stuff there. I did not want to leave. Relaxing and enjoyable. Gifts, store had many memories of things I had not seen in a while. I brought a few things. It was so nice there. The Cracker Barrel in Jackson, Michigan is a great place to eat and have a wonderful evening. I did. First time there and it will not be my last. 

J. M.'s profile image
J. M. 
3 years ago

Consistently good food. Cozy atmosphere. Clean & convenient. A wide variety on the menu. 

Elaine S's profile image
Elaine S 
a year ago

My sister and I had dinner at Cracker Barrel in Troutville Virginia. We were hungry and tired, and it was close to our hotel. Our food was cold and not fresh. To say the least! Fresh baked potatoes should be flaky and hot and fall apart. Ours didn’t And I sent mine back. She brought one out and said this is a Fresh one. It was not a fresh one. It was the same kind of potato that was hard and only heated up with a lot of butter on it. I have filed three complaints on their website with a promise of them getting in touch withi... read more

Martha G's profile image
Martha G 
a year ago

My husband and I were eating at the Cracker Barrel restaurant, Sunday, September 10 around 1-1:30 PM. They did not have any clean glasses, so we were served our tea in a plastic cup, which was OK. When I tried to take the top off the cup, the tea spilled. It went all over me, the table, both chairs, then saturated the floor. The server brought extra napkins and laid them on the table, for the me to wipe myself off, clean the table and chairs and to put in the floor to soak up tea. I feel someone in the restaurant should have... read more

Bethany P's profile image
Bethany P 
a year ago

I went with my daughter and my mother to Cracker Barrel in Morristown, TN on 8/22/23. The waitress placed everything on one bill, and I needed my mother’s separate. I figured it would be no problem and it could easily be done at the register. This is where the very unpleasant Kathy was located. I asked her to split the bill and she she said I was hateful. My mother came up and she stated that she did not have to take this. It was non-stop and I was trying to ask about clarification on MY bill. I filed a complaint through the... read more

Linda D's profile image
Linda D 
a year ago

I bought a gift card at ******for Cracker Barrell. They had a hard time activating it so I wanted to make sure the balance was correct. I tried the number on the back of the card and got a message that this service was unavailable. I went online, found the place to check it and it too was unavailable. I called the corporate number (2 numbers) and there is no way to talk to anyone so could not check it that way either. There is absolutely no way to check your balance using THEIR provided methods. Also, the chat box at the bot... read more

Warren C's profile image
Warren C 
2 years ago

I purchased two items from cracker barrel online store after I checked out I noticed I was charged a $25:handling charge on two small Halloween items. I immediately tried contacting cracker barrel to cancel my order.The chat was unavailable and the phone number never gave an option to talk to rep. So pressed zero which said connecting to operator which just went to busy signal. It has been 3 days and I still get the same thing when I try chat or calling. all during their business hours. I have sent email twice and no respons... read more

Will S's profile image
Will S 
2 years ago

UPDATE: I don’t like to leave bad reviews and I understand if you get busy or if you are out of a product. I have been to this location 5 times in a week. Wasting my time and gas I guess. My name was suppose to be on a list for a product. Not that this matters but I just had heart surgery and took my time to go here not feeling well to do business with this store. I left my name and number not once but 4 times. Again, I get if you are out of the product and I get if you are busy but it’s poor customer service to not return a... read more

Kris W's profile image
Kris W 
2 years ago

I went to Cracker Barrel in North Myrtle Beach, SC. The waitress did a good job with our order and I paid my bill through the app, in which we travel to Cracker Barrel’s a lot! I filled out the survey and went toward the exit when my wife had seen something to buy in the store side. We reached the register and my 6 yr old daughter found one of the hand puppet sharks and began to play with it, grrr.. she said to my wife, myself and the cashier (Sue). Sue stopped, paused and looked straight at my daughter and rolled her eyes. ... read more

Frequently asked questions about Cracker Barrel Old Country Store

How is Cracker Barrel Old Country Store rated?

Cracker Barrel Old Country Store has a 4.2 star rating with 3,406 reviews. 

When is Cracker Barrel Old Country Store open?

Cracker Barrel Old Country Store is closed now. It will open at 7:00 a.m.