Cracker Barrel Old Country Store's cover image
Claimed

This profile has been claimed by the business owner or representative.

Cracker Barrel Old Country Store

4.2

About this business

Cracker Barrel Old Country Store offers warm welcomes and friendly smiles with homestyle food made with care and a unique shopping experience – all at a fair price. Whether you’re craving Breakfast All-Day featuring rich Buttermilk Pancakes or lunch and dinner specials like juicy Fried Chicken or slow simmered Chicken n’ Dumplins, there’s something for everybody. Enjoy true Southern cooking at a Cracker Barrel restaurant near you, or order online for convenient pickup or delivery. 

Location details

550 Kimball Crossing Dr., Kimball, TN, 37347, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
4.23,407 reviews
Select a rating
Ashley W's profile image
Ashley W 
3 years ago

Came to have lunch with my family today 8/24/2021 proceeded to check out and there were cards out for sale. I asked to purchase them and was told an employee was (holding "6 of them" for her brother) they had not been sold/paid for. How can an employee hold onto something unpaid for, for a family member to come get. Checked out at 2:30pm and left. Cashier who checked out my ticket was very rude. The girl holding the cards also came up and said she wasn't willing to part with any of the 6 cards she was holding because her bro... read more

Karen P's profile image
Karen P 
4 years ago

The manager, Mandy, was condescending and extremely rude. When she realized she was in the wrong, in an effort to make up for her behavior, she sent us coupons for entees that expired in just 6 days. Calls and messages both written and left on voice mail went unanswered to corporate. Will never give business to in Bloomington Illinois again. 

Cynthia L.'s profile image
Cynthia L. 
4 years ago

Two of us visited this store back in May 2021 and we were treated unfairly. The manager refused to serve us as we were people of color. We sat for 30 mins waiting for food as other folks that arrived after us were served food. When we approached our server he advised that the manager told him to serve others first. We asked the manager why others were receiving food and we were there 35 mins and hadn't received our meal. We asked why he directed the waiter to serve others first. He stated because he could do that. We never r... read more

Tracy G's profile image
Tracy G 
4 years ago

Today May 11th my husband and I watched as Cracker Barrel kicked a disabled man and his sister out of the Valdosta GA location because he had a service animal. 1 woman claimed she was allergic. They did nothing to accommodate the disabled person or even explain to the complainer why he had a right to be there. My husband is disabled and there is no way on earth we would stand by and allow a disabled person to be abused, harassed and mistreated. The facility claimed they had no manager on staff but he was from their Lake Park... read more

AJ's profile image
4 years ago

Cracker Barrell, 1918 Julian Allsbrook Hwy, Roanoke Rapids, NC. This was the most horrific experience at this location I have ever had living in this area over 40 years and visiting often. Just before leaving work on Thursday evening, June 3, 2021, I decided to place a to go order as my husband works 3rd shift and this would be a nice dinner for him to have before heading out. After several calls of being put on hold, I turned to the online site and placed and paid in full (only way it would allow) for my order at 5:25 p... read more

Jeffery M's profile image
Jeffery M 
4 years ago

My party of 4 went to the Cracker Barrel in Mt. Laurel NJ. My wife ordered chicken and dumplings with two sides. I ordered fried chicken and potatoes. Well the waitress bought out a plate of dumplings with no chicken to be found. She informed the waitress of her missing items and waited for them to come. I took a bite of my potatoes while we waited and I thought these taste horrible!! Very hard and the gravy was bad also. Meanwhile 10 minutes go by before they bring my wife her chicken and sides. I asked for new potatoes tha... read more

DT's profile image
4 years ago

On 5/24/2021at around 4pm I went to the Calera Alabama Cracker Barrel with my husband - the waitress came and took our drink order and went in to the kitchen , quickly following this waitress was a second waitress that came to take our drink order and I told her that the other waitress had already taken our drink order - she went into the kitchen and there was a "loud" conversation (argument) about the issue. Waitress # 2 returned to our table to take our order Waitress #2 brought out the order with the incorrect sides f... read more

Jeffry D's profile image
Jeffry D 
4 years ago

We have eaten in dozens of Cracker Barrel sites over nearly 50 years.The one here in Corpus Christi where we live has ,in general,the worst service and management we have ever seen.WE have been their twice and waited 40-45 minutes AFTER getting a table in a nearly empty restaurant.What is the problem that nobody even says "Hello" or anything for 45 minutes? Today was the absolute worst.My wife wanted food nearby,but I told her(my mistake)that we should give Cracker Barrel a (fat)chance.We went 7 miles out of our way to get l... read more

Valeria J's profile image
Valeria J 
4 years ago

Was not greeted but other ppl were even to the place where they blocked isle to talk with the guest we left and drove to the next location and service was better but the friendly staff . Was not like it use to be 

Frequently asked questions about Cracker Barrel Old Country Store

How is Cracker Barrel Old Country Store rated?

Cracker Barrel Old Country Store has a 4.2 star rating with 3,407 reviews. 

When is Cracker Barrel Old Country Store open?

Cracker Barrel Old Country Store is closed now. It will open tomorrow at 7:00 a.m.