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Cracker Barrel Old Country Store
- American
- Kimball, TN
About this business
Location details
550 Kimball Crossing Dr., Kimball, TN, 37347, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
I went in there for dinner on a sat night back in November of 2023. It was the worse service. We sat there for over 20 mins and no one came to our table. Another waitress in a different section had to track down on waitress. The waitress never said sorry about the wait and acted like it was no big deal. The table next to us was seated 20 mins after us and she took their order first. She never refilled our drinks and we ask for the free bread she just threw 2 pieces on a plate and threw in the table like we were a big inconve... read more
Business response:
Cracker Barrel does not care about customers at all. They will not call you back and just ingnore you.
I went to the Cracker Barrel in Smyrna TN today to pick up my holiday meal. I ordered the meal online and chose the in store pick up because I was going to get a to go order also. So me and my daughter go in and order our meals to go and waited about 10 minutes before asking to get the holiday meal pick up. The manager then told us that we could not pick up the meal inside and we had to drive around to the back of the building. I told him I chose the pick up inside option online and all he kept saying is I don't know anythin... read more
Dumfries virginia Cracker Barrel Beware! Sat-Nov,18th 2023 early evening a stop for dinner from a busy work day, very dissatisfied, disappointed in such a high volume and trusted family restaurant! You can do better Cracker Barrel!!! After receiving my Dinner barely warm and no biscuits, and mash potatoes are never fresh so hard that your fork has trouble separating the mash potatoes, upon such a unsatisfying meal I happen to look at both of my glasses that my merry berry tea had been poured in and was shocked to find that b... read more
Cracker Barrel in Cleveland, TN: on 11\09\2023 I ordered the deep fried turkey breast dinner for carry out. Meal was horrible. Turkey tasted like it was left in a refrigerator a couple of weeks after being cooked. It was tough and stringy and tasted awful. There was no gravy on the turkey as pictured on the menu. The mashed potatoes were gummy and did not taste or smell like potatoes should. Also, I signed up to the new Cracker Barrel app and was supposed to receive a free Barrel Bite when I ordered through the app. I ordere... read more
I HAVE CALLED CRACKER BARREL 8 TIMES TALKED TO CUSTOMER SERVIVE PERSON WHO PASSED ME TO SOMEONE THAT I LEFT A MESSAGE WITH, I HAVE CALLED 12 DIFFERANT TIMES AND LEFT MESSABES AND THE CALLED TWO STORES AND STILL NOTHING. I HAVE NOT RECEIVED THIS ORDER QUACKER BARREL IS NOT A GOOD COMPANY TO PURCHASE ANYTHING FROM 21899 County RD 85 Opp Alabama 36467 Date Check # Payee Category Tag Memo Payment Clr Deposit Amount Balance 9/18/2023 ATM Cracker Barrell Syrup 73.93 R -73.93 1,146.66 order number Order #: ******* SKU: ****** Sugar... read more
After being seated, NO SERVICE!!!!!!! Finally a server came stated she picked up our table and did not know she had. Took our drink order would not take our meal order because she had others to get. Came with our drinks took our meal order. Never saw her again. After long wait complaine to alleged manager. He tried to blame it on what we ordered. A bowl of beans, Chicken tenders and stuffed pancakes????? Sat back down server appeared again. Informed us our order had not been in. Never heard another word or saw alleged manage... read more
Prices are wrong. In the menu. New menu but the prices are ringing up higher I have pictures
My sister and I had dinner at Cracker Barrel in Troutville Virginia. We were hungry and tired, and it was close to our hotel. Our food was cold and not fresh. To say the least! Fresh baked potatoes should be flaky and hot and fall apart. Ours didn’t And I sent mine back. She brought one out and said this is a Fresh one. It was not a fresh one. It was the same kind of potato that was hard and only heated up with a lot of butter on it. I have filed three complaints on their website with a promise of them getting in touch withi... read more
My husband and I were eating at the Cracker Barrel restaurant, Sunday, September 10 around 1-1:30 PM. They did not have any clean glasses, so we were served our tea in a plastic cup, which was OK. When I tried to take the top off the cup, the tea spilled. It went all over me, the table, both chairs, then saturated the floor. The server brought extra napkins and laid them on the table, for the me to wipe myself off, clean the table and chairs and to put in the floor to soak up tea. I feel someone in the restaurant should have... read more
Frequently asked questions about Cracker Barrel Old Country Store
How is Cracker Barrel Old Country Store rated?
Cracker Barrel Old Country Store has a 4.1 star rating with 3,102 reviews.
When is Cracker Barrel Old Country Store open?
Cracker Barrel Old Country Store is closed now. It will open tomorrow at 7:00 a.m.