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Cracker Barrel Old Country Store
- American
- Kimball, TN
About this business
Cracker Barrel Old Country Store offers warm welcomes and friendly smiles with homestyle food made with care and a unique shopping experience – all at a fair price. Whether you’re craving Breakfast All-Day featuring rich Buttermilk Pancakes or lunch and dinner specials like juicy Fried Chicken or slow simmered Chicken n’ Dumplins, there’s something for everybody. Enjoy true Southern cooking at a Cracker Barrel restaurant near you, or order online for convenient pickup or delivery.
Location details
550 Kimball Crossing Dr., Kimball, TN, 37347, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
I would give 0 stars if possible. Part of my online decor order was delivered but I’m missing an expensive piece. Over 7 days and I have not one response from the multiple ways I’ve attempted to contact someone. Never again. Literally the worst customer service I’ve ever encountered. An employee at the restaurant literally told me she thinks the warehouse is marking high value items shipped and keeping them to sell. Maybe, maybe not. I wouldn’t know what’s going on because nobody will respond
I don't think that Cracker Barrel corporate understands CUSTOMER SERVICE which they are lacking. There top executives should try reaching customer relations ans a regular customer see what they experience,
Called customer service and only asked for numbers on the card well that's the problem. Some of the numbers are missing. The band on back is scratched. It was a gift. Just want a reissue. But can't speak to a real person
I have contacted Cracker Barrel Customer Service twenty times this week - there is no way to get a live person. I have tried to contact through their website Chat - never, ever are they on line - always states "Chat Agent Unavailable." I went through the general comments because I had no other option, and that was over a week ago, and no one answers. Their website is no help. I have never seen a company operate so badly. I have two gift cards that I paid $50 for at the ****** *******, and I am trying to confirm the transacti... read more
On Saturday evening (March 4, 2023), my husband and I left the Airport after a long day of travel. We visited your Cracker Barrel location at 344 Rockwood Rd, Arden, NC 28704, to enjoy a meal. We arrived at approximately 6:50 and were told we had a short wait, (No problem) We were seated and shortly approached by a young man who took our order. The server did not return to the table for over 40 minutes, it is now 7:50. We got up to leave. The server came down the aisle at that moment (no food) and I informed him “we are leav... read more
About 25 months ago I purchased 2 polywood rockers from the store in Grapevine TX. One of the rockers is falling apart at the rails. The rockers had a sticker on them that stated they have a 20 year warranty. Attempting to return the rocker at 2 different locations I was told they did not handle the warranty and to call the main office. After at least a dozen attempts I was unable to talk to a person...ANY person. It is amazing how you can sell a product that your kind of known for as every restaurant has those rockers on th... read more
Arrived 10:30 Pickerington OH site- wanted to order "build your own breakfast" comes with 1 piece of catfish. We asked about an extra serving, waitress said yes-but not disclose any extra cost. We searched the menu, saw "substituted meat selection $1.49 each", we ordered 3 extra pieces to share. Waiting for our meal, I asked to speak with her manager. I shared a problem with a prior carry out order: I called in and spoke with a young female (Sara I think) that food was too nasty to eat and said she would take care of me when... read more
Will probably file a larger complaint but so far I'm out almost 200 dollars from a purchase made on Christmas Eve at the Cracker Barrel off the 101 and i17 in Phoenix, AZ. I used my debit card initially was told it did not go through but the money was removed from my account. I tried to tell the associate, but she said on her side it didn't go through. I had to wait 10 mins for my credit card (their Tap system want working). The associate said it was a pending charge on the debit card and would drop off. That is not the case... read more
Don’t order their curbside Service as it is horrible. I ordered my food and the pick up time was 4:27 and an hour later I still don’t have my food. I’ve gone in the building and asked about it. I’ve called them three times I’ve gone online and entered my curbside parking number and nothing works. Still no food. Very disappointing service at this facility.
Frequently asked questions about Cracker Barrel Old Country Store
How is Cracker Barrel Old Country Store rated?
Cracker Barrel Old Country Store has a 4.2 star rating with 3,429 reviews.
When is Cracker Barrel Old Country Store open?
Cracker Barrel Old Country Store is open now. It will close at 9:00 p.m.