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Crossroads of Louisville - Cargo Court

4.7

About this business

The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment. 

Location details

1700 Cargo Court, Louisville, KY, 40299, United States

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4.7221 reviews
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Albert W.'s profile image
Albert W. 
on Birdeye

3 years ago

Dealing with Cove it was a struggle at first. But you guys seem to have it together. I just went in to days ago to get my medication and I had a certain time to be there and I was in and out. I appreciate it it definitely makes dealing with everything a lot easier not having to be in direct contact with others. 

Business response:

Hi, Albert. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

Bernard H.'s profile image
Bernard H. 
on Birdeye

3 years ago

The staff at crossroads has always been courteous and respectful and seem to care a lot especially during the coronavirus they have been extremely aware of all the circumstances and are keeping us as safe as possible thanks to the staff🌟🌟🌟🌟🌟 

Business response:

Hi, Bernard. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

Brian F.'s profile image
Brian F. 
on Birdeye

3 years ago

Did great directed me where and how I needed to go and there was no wait time I was in and out in a timely fashion 

Business response:

Hi, Brian. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

Teresa H.'s profile image
Teresa H. 
on Birdeye

3 years ago

My last visit was great, I arrived early and had zero wait time. Everything seemed very organized and the Nurses were all very cheerful and encouraging regarding my treatment. 

Business response:

Hi, Teresa. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

William C.'s profile image
William C. 
on Birdeye

3 years ago

Good. I’ve been going through hell an y’all keep helping me thank u. If I lose Methadone I’ll lose everything I’ve gained from it I got a truck now that I love the newest iPhone out everything I like again I can have without selling all my things I love for dope please don’t ever kick my out I’ll probably end up dead if u do. I’m trying to get back on it I know I messed up an slacked a little but I promise I’m trying an I need y’all rely bad 

Business response:

Hi, William. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

Trevor W.'s profile image
Trevor W. 
on Birdeye

3 years ago

Well I wish I didn’t have the amount of experience I do with MAT (methadone primarily) as it can be a wonderful tool if used properly and if your at all like me you must actually work on yourself with 12 step programs and I also need and use a psychiatrist, a psychologist that I meet with every week no matter what, a real support network that will tell me the truth even if they know I don’t wanna hear it. Thats just the main things I must put real work into with my therapy, medication, 12 step work, etc. etc . and it’s still... read more

Business response:

Thank you for providing your feedback Trevor. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please speak with your program director at your next clinic visit. If you would like to speak with someone about your concerns, you can call our patient liaison at 864-626-4420.  

Michael T.'s profile image
Michael T. 
on Birdeye

3 years ago

Easy to get along with everybody there 

Business response:

Hi, Michael. Thank you for taking the time to rate us! 

Kristin H.'s profile image
Kristin H. 
on Birdeye

3 years ago

The nurses are great.. Lisa (our director) is amazing she does her best to try to accommodate ALL of us to the best of her ability.. My counselor Rebecca is wonderful. I only have an issue with one staff member but I choose not to speak on it in fear of retaliation and I'm doing really well. I don't want to make it any harder to get treatment than it already is.. 

Business response:

Thank you so much for your kind words, Kristin. We really appreciate you taking the time out to share your experience with us.  

Tracy B.'s profile image
Tracy B. 
on Birdeye

3 years ago

My counselor is very helpful and genuinely cares, 

Business response:

Hi, Tracy. Thank you for taking the time to rate us! 

Frequently asked questions about Crossroads of Louisville - Cargo Court

How is Crossroads of Louisville - Cargo Court rated?

Crossroads of Louisville - Cargo Court has a 4.7 star rating with 221 reviews. 

When is Crossroads of Louisville - Cargo Court open?

Crossroads of Louisville - Cargo Court is open now. It is open 24/7.