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Crossroads Treatment Centers

4.8

About this business

The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment. 

Location details

75692, United States

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4.816,645 reviews
Danielle S.'s profile image
Danielle S. 
on Birdeye

3 months ago

Very Kind, Attentive, Caring & Professional! 

Business response:

Thank you for taking the time to share your review! We are committed to delivering compassionate care. 

Mary W.'s profile image
Mary W. 
on Birdeye

4 months ago

Amazing staff was great and understanding 

Business response:

Your feedback is truly appreciated. Thank you so much for the review!  

Mary W.'s profile image
Mary W. 
on Birdeye

5 months ago

Amazing staff is great 

Business response:

Thank you for taking the time to share your review! We are committed to delivering compassionate care. 

Mary W.'s profile image
Mary W. 
on Birdeye

6 months ago

Crossroads is Amazing the staff is very professional and is willing to work with you and help with your medication and with and issues you may be having like triggers and cravings 

Business response:

Hi, Mary. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Denise J.'s profile image
Denise J. 
on Birdeye

7 months ago

Crossroads is a good place to go for treatment! The director is Awesome! The counselors and nurses are extraordinary, however the insurance department/ book keeper's are useless! I literally spent most of COVID under extreme stress due to them! I even took Medicare to zoom court and of course lost because it was not their fault...it was Crossroads....BUT I AM THE ONE WHO HAD TO PAY ALL THE MONEY! There are still PROBLEMS! I get letters from my insurance telling me Crossroads doesn't get prior authorization from their Drs.... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Denise. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. We will reach out to you shortly and direct your inquiry to the proper staff for further assistance.  

Mary W.'s profile image
Mary W. 
on Birdeye

8 months ago

Love the treatment and service's I receive from the time I walk in the door till I leave amazing treatment team everything gets explained well and the team is very knowledgeable in all information you ask about I highly recommend crossroads in northern Cambria 

Business response:

Hi, Mary. Thank you for taking the time to rate us!  

Ricky W.'s profile image
Ricky W. 
on Birdeye

9 months ago

let me thank you for reading this if it is red , the last dr i seen 2 time there is pushing patients away if i wasn’t at a good place in my life and came so far. her actions on rude behavior static behavior and trying to manipulate behavior or negative response out of me that i for seen before responding as the old saying goes 2 wrong don’t make a right/ behaves like that will and does sent recovered addicted trying to change there life to give up befor they started your program and i should know cus i was in a situation... read more

Business response:

Hi Ricky, thank you for submitting your review with us. We noticed that you gave us a three-star rating and were wondering if you can give us any feedback to help us improve. We will reach out and be happy to assist you with any questions or concerns you may have. Thank you again!  

joe S.'s profile image
joe S. 
on Birdeye

9 months ago

my husband and I have been going to crossroads in asheville for years and we were going to transfer cause it had gotten so bad but since the new director started there a couple of years ago things have been so much better - she is the reason we stayed and we are glad we did cause things are great now. everyone really cares about us. we use to feel like we were just numbers but we havent felt like that in a couple of years now. HANDS DOWN crossroads in asheville is the best clinic around now.  

Business response:

Hi, Joe. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Lacy's profile image
Lacy 
on Birdeye

10 months ago

Best clinic I’ve ever been too. They have staff that care about you as a person.  

Business response:

Hi, Lacy. Thank you for taking the time to rate us!  

Frequently asked questions about Crossroads Treatment Centers

How is Crossroads Treatment Centers rated?

Crossroads Treatment Centers has a 4.8 star rating with 16,645 reviews. 

When is Crossroads Treatment Centers open?

Crossroads Treatment Centers is open now. It is open 24/7.