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Crossroads Treatment Centers

4.8

About this business

The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment. 

Location details

200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States

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4.816,970 reviews
Denise J.'s profile image
Denise J. 
a year ago

Crossroads is a good place to go for treatment! The director is Awesome! The counselors and nurses are extraordinary, however the insurance department/ book keeper's are useless! I literally spent most of COVID under extreme stress due to them! I even took Medicare to zoom court and of course lost because it was not their fault...it was Crossroads....BUT I AM THE ONE WHO HAD TO PAY ALL THE MONEY! There are still PROBLEMS! I get letters from my insurance telling me Crossroads doesn't get prior authorization from their Drs.... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Denise. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. We will reach out to you shortly and direct your inquiry to the proper staff for further assistance.  

Mary W.'s profile image
Mary W. 
a year ago

Love the treatment and service's I receive from the time I walk in the door till I leave amazing treatment team everything gets explained well and the team is very knowledgeable in all information you ask about I highly recommend crossroads in northern Cambria 

Business response:

Hi, Mary. Thank you for taking the time to rate us!  

Ricky W.'s profile image
Ricky W. 
a year ago

let me thank you for reading this if it is red , the last dr i seen 2 time there is pushing patients away if i wasn’t at a good place in my life and came so far. her actions on rude behavior static behavior and trying to manipulate behavior or negative response out of me that i for seen before responding as the old saying goes 2 wrong don’t make a right/ behaves like that will and does sent recovered addicted trying to change there life to give up befor they started your program and i should know cus i was in a situation... read more

Business response:

Hi Ricky, thank you for submitting your review with us. We noticed that you gave us a three-star rating and were wondering if you can give us any feedback to help us improve. We will reach out and be happy to assist you with any questions or concerns you may have. Thank you again!  

joe S.'s profile image
joe S. 
a year ago

my husband and I have been going to crossroads in asheville for years and we were going to transfer cause it had gotten so bad but since the new director started there a couple of years ago things have been so much better - she is the reason we stayed and we are glad we did cause things are great now. everyone really cares about us. we use to feel like we were just numbers but we havent felt like that in a couple of years now. HANDS DOWN crossroads in asheville is the best clinic around now.  

Business response:

Hi, Joe. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Lacy's profile image
a year ago

Best clinic I’ve ever been too. They have staff that care about you as a person.  

Business response:

Hi, Lacy. Thank you for taking the time to rate us!  

Jeffrey K.'s profile image
Jeffrey K. 
a year ago

All the staff is caring and kind. Always make me feel really comfortable and is much appreciated. 

Business response:

Hi, Jeffrey. Thank you for taking the time to rate us!  

Kelly M.'s profile image
Kelly M. 
a year ago

Very positive and friendly staff who treat you with respect. The staff are caring, they don't hold a stigma towards you, based on your reasons for treatment. (Many places belittle you or make you feel "beneath" them). 

Business response:

Hi, Kelly. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

KAREN M.'s profile image
KAREN M. 
a year ago

It was great I don't think that I ever had a appointment quite as wonderful as this....and the lady I worked with was also great 

Business response:

Hi, Karen. Thank you for taking the time to rate us!  

Jada F.'s profile image
Jada F. 
2 years ago

I Absolutely LOVE this place! I am very grateful someone recommended this place to me! Everyone goes way and beyond to help. And Mr Ed there will make your day! Courtney ( director) is amazing the way she handles her job and still find time to while doing her work to make sure patients there are comfortable!! 

Business response:

Hi, Jada. Thank you for taking the time to rate us!  

Frequently asked questions about Crossroads Treatment Centers

How is Crossroads Treatment Centers rated?

Crossroads Treatment Centers has a 4.8 star rating with 16,970 reviews. 

When is Crossroads Treatment Centers open?

Crossroads Treatment Centers is open now. It is open 24/7.