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Crossroads Treatment Centers

4.5

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Location details

200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States

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4.519,619 reviews
LAURA H.'s profile image
LAURA H. 
3 years ago

I love the organization in there now! I've been going to them for 3.5 years now. And since this new group has taken over, I feel really confident in my recovery now! The counselors are wonderful. The doctors actually care. I do love that they're going to be sending home meds now, the only problem is the past 2 times mine hasn't been there 

Business response:

Hi, Laura. Thank you for taking the time to rate us! 

LISA C.'s profile image
LISA C. 
3 years ago

Emily in the Front office was very welcoming and accommodating. She made me feel at ease with it being my first time. The Doctor Who was Hillary was very knowledgeable and answered all my questions and together we created a good plan moving forward and I appreciate it all of her help and assistance. 

Business response:

Hi, Lisa. Thank you for taking the time to rate us! 

Slippery When W.'s profile image
Slippery When W. 
3 years ago

Was so happy to hear the director left a bunch of us were! Things really went downhill when she came. The employees left are working hard to take care of all our needs and a lot of us need it. The 2 nurses are awesome! Dominique and Alyssa I think are their names? Super caring and do things fast. The 2 counselors are good. My only complaint is that one of them, the one with the accent is hard to understand and she doesn’t seem to know how to do things and is argumentative. Don’t know how new she is but I don’t remember her b... read more

Business response:

Hi, Slippery. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

George Warren J.'s profile image
George Warren J. 
3 years ago

Treated like was family 

Business response:

Hi, George. Thank you for taking the time to rate us! 

ELENKA M.'s profile image
ELENKA M. 
3 years ago

U did ok that’s all I can say 

Business response:

Hi Elenka, thank you for submitting your review with us. We noticed that you gave us a three star rating and were wondering if you can give us any feedback to help us improve. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you with any questions or concerns you may have. Thank you again! 

STEPHANIE G.'s profile image
STEPHANIE G. 
3 years ago

Kimberly is a great worker. She is very friendly and accommodating but as far as the things that happen higher up, it’s not great. I was never asked to pay any money and now all of a sudden I have a $10,000 bill. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Stephanie. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you. 

Rebecca T.'s profile image
Rebecca T. 
3 years ago

Treatment has been great and very supportive, but sometimes I feel blindsided by things because I had been told one thing, then something different happens. But overall they did their job and got me stable 

Business response:

Hi, Rebecca. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

Kevin H.'s profile image
Kevin H. 
3 years ago

Everything was great. 

Business response:

Hi, Kevin. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

JAMAR G.'s profile image
JAMAR G. 
3 years ago

Great staff very respectful and caring great doctors also!!! 

Business response:

Hi, Jamar. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

Frequently asked questions about Crossroads Treatment Centers

How is Crossroads Treatment Centers rated?

Crossroads Treatment Centers has a 4.5 star rating with 19,619 reviews. 

When is Crossroads Treatment Centers open?

Crossroads Treatment Centers is open now. It is open 24/7.