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Crossroads Treatment Centers

4.8

About this business

The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment. 

Location details

75692, United States

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4.816,835 reviews
Wade B.'s profile image
Wade B. 
2 years ago

Both the doctor and the intake manager (nurse) are very nice and professional. I have never had to wait longer than 30 minutes. 

Business response:

Hi, Wade. Thank you for taking the time to rate us!  

CASSANDRA KERNICKY (.'s profile image
CASSANDRA KERNICKY (. 
2 years ago

Dr.Mallory Willett actually is an experienced addiction specialist vs the rest I’ve seen being regular doctors or OBGYN’s. 

Cynthia U.'s profile image
Cynthia U. 
2 years ago

Everyone at Crossroads is really helpful & always kind & courteous!! From the office staff to the Dr.! They go above & beyond to ensure your life has what it needs to be successful in your drug treatment. From adequate food, housing, utilities, counseling, transportation, etc! They help with just about every concern that could cause relapse! My Dr & I have such a comfortable rapport & she knows a lot about me, but…she shares things about herself with me. She truly cares; in every way!! What a great thing!!! Thank U Crossroad... read more

Business response:

Hi, Cynthia. Thank you for taking the time to rate us!  

IRENE A.'s profile image
IRENE A. 
2 years ago

I've been going to Crossroads for 2 years without the women and men working there with hearts I would have never been able to be who I am today. Clean remarried and hopefully getting custody of my daughter. They are my Lifesavers!!! 

Business response:

Hi, Irene. Thank you for taking the time to rate us!  

Deseree B.'s profile image
Deseree B. 
2 years ago

I love being a patient at crossroads! All of the staff are amazing, super friendly, helpful and knowledgeable, They treat me with respect and like family. They really do care. They remember conversations from my last appointment and ask about how everything is going and they remember when I tell them something and ask about it specifically. Having that many patients is hard to remember and know each one but the staff at Crossroads in New Castle really do. I enjoy every appointment I go to there and wouldn’t switch to a new p... read more

Business response:

Hi, Deseree. Thank you for taking the time to rate us!  

Randall M.'s profile image
Randall M. 
2 years ago

My Counselor , Derrick and the nursing staff are terrific...And Lester does an awesome job at keeping things going and taking care of everyone out in the waiting area .All around it's an awesome clinic... I'd recommend it to anyone that may need Medicine assisted treatment... 

Business response:

Hi, Randall. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

MARK M.'s profile image
MARK M. 
2 years ago

Staff was great. Fast and reliable. 

Business response:

Hi, Mark. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Stephanie R.'s profile image
Stephanie R. 
2 years ago

Exactly amazing 

Business response:

Hi, Stephanie. Thank you for taking the time to rate us!  

ROBERT H.'s profile image
ROBERT H. 
2 years ago

Very good,nice and professional and made sure I understood everything 

Business response:

Hi, Robert. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Frequently asked questions about Crossroads Treatment Centers

How is Crossroads Treatment Centers rated?

Crossroads Treatment Centers has a 4.8 star rating with 16,835 reviews. 

When is Crossroads Treatment Centers open?

Crossroads Treatment Centers is open now. It is open 24/7.