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Crossroads Treatment Centers
About this business
The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment.
Location details
75692, United States
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Customer service is always a plus friendly people always makes the experience pleasant keep up the good work only problem I’m gonna have is missing the staff here in New Castle I would recommend crossroads if I had a friend with an issue.
Business response:
Hi, Vincent. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Great employees
Business response:
Hi, Steven. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Very helpful and pleasant
Business response:
Hi, Valerie. Thank you for taking the time to rate us!
Staff is courteous friendly and very thoughtful with me all the time. As well as being very helpful
Business response:
Hi, Jabbar. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Everyone is so very nice and the process is easy. The only issue (not just my issue either) is you’re scheduled for a certain time but then you’re stuck waiting a hour. I was there last night and my appointment was for 6:05 pm I was early So I knew I’d have to wait until at least 6:05 . I didn’t get in to see the doctor until 6:50 pm Because there were people ahead of me on the sign in sheet I don’t know what time there appointments were but I feel like us patients who arrive on time shouldn’t have to wait almost a hour aft... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Stephanie. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
have a great counselor understands the needs of someone who has been additted to pain medication and the help the clinic is in living a normal life and able to continue preforming at a high level at my job...
Business response:
Hi Jeffery, thank you for submitting your review with us. We noticed that you gave us a three star rating and were wondering if you can give us any feedback to help us improve. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you with any questions or concerns you may have. Thank you again!
Great! You did great.
Business response:
Hi, William. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
I had a doctor that was new he took his time to let me know and understand doctor patient relationship I had something come up and he understood that it was medicine prescribed by another doctor thanks for taking the time and being patient at my appointment hope to see you again soon
Business response:
Hi, Crystal. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
First step to the best next step of the rest of my honest life..
Business response:
Hi, Kelly. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.8 star rating with 16,835 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.