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DaBella

4.5

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Location details

2601 Cherry Ave, Suite 304, Bremerton, WA, 98310, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.51,291 reviews
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Margaret S.'s profile image
Margaret S. 
9 years ago

The salesmen were great, but what they promised was not accomplished. Work was left unfinished and when I called, my calls were not returned. I was told that for any unused materials, I would be credited for - there were at least 6 sheets of plywood not used. I should say here, that it was not a good grade of plywood, at that. It split and there were holes in it. I just am very disappointed in the whole experience. I am 80 years old. Thank goodness I have a kind neighbor who can fix the mess they left - big gaps in the overh... read more

Business response:

"Hello Margaret, We are still working fervently to resolve all your concerns. The installer did not respond as he is no longer part of the installation team. We appreciate your patience as we work as quickly as possible to satisfy you, our valued customer. Thank you. Quality Control | DaBella Exteriors LLC" 

Susan B.'s profile image
Susan B. 
10 years ago

Be careful that you get everything in writing from the sales pitch or they will get away with doing much less. They tried to get me to pay an extra $1600 for skylights that were in the contract to replace! I put a nail though my foot after they left as they did not use the metal detector they promised, I found 50 more nails after an hour of scouring the front yard! When the skylights were eventually installed they were too big so they placed them over the old framing and sealed them on that way. Just crap. Hopefully the roof... read more

Logan L.'s profile image
Logan L. 
10 years ago

Reve uses sub contractors, and I seriously question there end product ( install ) for what we paid, it looks horrific !! I feel confident REVE will make it right, just the frustration and stress is not cool ! 

Skip M.'s profile image
Skip M. 
10 years ago

The subcontractors needed to pick up the nails, etc. that were left on the ground and driveway after the job. 

Jo S.'s profile image
Jo S. 
10 years ago

Work to begin in a few weeks, will let you know. Will let you know the value for the money spent on job completion. Sales staff so far, is awesome, especially Paul Rhoton. Very informative and knows all the products exceptionally well. Jo S. 5/16/16 As promised, I am here to update the original review, after the work has been completed. First of all, the crew from Alside was awesome, fast, professional and did a great job. My issue is with some of the "promises" made by Reve Exteriors. Any and all unused plywood sheets (to r... read more

Martin J.'s profile image
Martin J. 
10 years ago

The installers were terrible! Was told the job would be done in a day , 2 at the most. They started the first day doing the tear off...tore off my back porch roof that wasn't suppose to come off {only 2 months old} .They did replace it but also broke my front porch roof but refused to do anything about it. Installer was witnessed urinating in front yard and another smoking and putting his cigarettes out on the new roof and leaving the butts there {3}, The salesmen were nice and polite, but never did a follow up on the w... read more

Debbie F.'s profile image
Debbie F. 
10 years ago

They promised cleanup but I had to pick up water bottles and small pieces of roofing this week. The only information that I received was they would arrive Thursday 8am, while the whole project was 80% complete that day, they did not arrive to finish it until well afternoon on Friday so they were still working late into the evening on Friday Forgot to install the new sky lights,and left all their supplies and inventory including a huge dumptruck in my driveway all weekend. Sunday afternoon they came to retrieve it, again no a... read more

Business response:

"Dear Debbie, Thank you for your feedback. Customer service is absolutely our top priory. We pride ourselves on trying to leave your yard as clean as possible and looking better than when we arrived. Not to mention being available to you for any questions you may have throughout the entire install process and for years to come. We never received any call or contact from you regarding your concerns. We would be happy to have the installer come back to your home to clean up anything they may have missed. Please contact us at 5... read more

Victoria V.'s profile image
Victoria V. 
11 years ago

Communication was lacking thru out this process. However we are satisfied with the end result. 

Roland S.'s profile image
Roland S. 
11 years ago

They lied about delivery of the product 

Frequently asked questions about DaBella

How is DaBella rated?

DaBella has a 4.5 star rating with 1,291 reviews. 

When is DaBella open?

DaBella is open now. It will close at 5:00 p.m.