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Dave's Hot Chicken
- Chicken Shop
- Las Vegas, NV
About this business
Location details
9040 W Sahara Ave., Las Vegas, NV, 89117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to 1:00 a.m. | |
| Sat | 10:00 a.m. to 1:00 a.m. | |
| Sun | 10:00 a.m. to Midnight |
I've spent a lot of money at this location and have always supported them, but this experience completely changed my view. Today I found a long, curly black hair in the middle of my coleslaw, literally wrapped up with my chicken. It was beyond disgusting and honestly unacceptable. What made it worse was how it was handled. When I called the restaurant, I was told I would need to drive back if I wanted anything done about it. That makes no sense. Why should I have to go out of my way after receiving contaminated food? On top... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
Typical chicken place. Nothing too special. Service was okay. Ordered the slider meal with a shake. Chicken was decent, fries were great but the milk shake was not worth it at all. Picture of shake on the menu shows it being served in a styrofoam cup (which would help keep it cold). Our shake was served in a regular soda cup so it was basically a cup of 1/2 melted soft serve ice cream with two tablespoons of crushed oreo mint cookie on top. Save your money and don't order a shake.
Business response:
We're thrilled to see our efforts reflected in your feedback. It's customers like you that make our job wonderful. Always count on us!
food is good but the attitude from the drive through girl was awful. there was nobody behind us so i cant even blame the frustration being on the fact that its busy. she was very muffled while ordering through the box and she didnt hear our order correctly so when we pulled through to pay we had corrected her on what it is we actually ordered vs what she heard, she proceeded to then turn to her coworker and they both very loudly said "that isnt what they ordered whyre they lying" and both laughed as we were holding out our h... read more
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
Chicken was not as spicy as I hoped, fries were meh, and the service was slow. I saw lots of hype about this place and was excited to try but was highly disappointed. Only positive is that the batter stayed on the chicken.
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
ts is trash . . .
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
They didn't have any chicken...... Man, I really wanted chicken they didn't have chicken why I want chicken. Expect lawsuit.
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
Placed an order online and paid for it. When my daughter went to get the order she gave my name and was told that she had to show proof of the order. The order was placed on my home computer so my daughter had to call me, get me into my email, photo the order, and text it back to her. Meanwhile my daughter had to wait there with kids. What kind of business will deny an order when it's already been paid for and is asked for by name. It's bullshit.
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
I had a very saddening experience while going through drive through. Our order taker named Tatiana I believe had so much attitude! I was asking questions about the food on the menu since it's my first time coming here she would tell my whole family to hurry up and take the order since there was a line (Only 2 cars). When we got our food she completely forgot an entire meal. But we didn't want to bother her since she was so busy with the line. So we instead just left without our meal
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
25 min to get one slide. Never coming back. Had to order it twice. Horrible service . Needs 85 characters so am just filling in space
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.4 star rating with 2,263 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.