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Dave's Hot Chicken

4.4

About this business

Location details

9040 W Sahara Ave., Las Vegas, NV, 89117, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to Midnight
Tue11:00 a.m. to Midnight
Wed11:00 a.m. to Midnight
Thu11:00 a.m. to Midnight
Fri11:00 a.m. to 1:00 a.m.
Sat11:00 a.m. to 1:00 a.m.
Sun11:00 a.m. to Midnight
4.42,202 reviews
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Robert N.'s profile image
Robert N. 
rating
7 months ago

i have ordered from dhc at least 4 times this past week alone, the location on Durango and ft Apache. in Las Vegas Nevada. and 2 of the 4 my hot spice does not taste hot at all. I don't know if the employees are messing up my order or if it is with the flavoring used. last month I ordered only 3 times but of those 3 one was not tasting hot as it should have been. I tried calling the location but no one answered. I didn't even get pickles with my combos, nor a receipt. contemplating doing a chargeback from bank sinc... read more

Business response:

Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you. 

Armando R.'s profile image
Armando R. 
rating
7 months ago

slider meat was the size of a chicken nugget and the slice of wonder bread??? What for ? The fries had too many pickles and the bathrooms were disgusting, it was mid overall, service was ok , the tenders were big but I would hope so for $5 each 

Aysha S.'s profile image
Aysha S. 
rating
7 months ago

This is the worst restaurant I've ever been to the staff was horrible very unwelcoming and rude the wait for the food was over 20 minutes for old soggy food and when I was waiting I seen multiple cockroaches 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Philip B.'s profile image
Philip B. 
rating
7 months ago

Not giving water for free cost more have to pay unsanitary environment no utensils too 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Christina B.'s profile image
Christina B. 
rating
7 months ago

This was by far one of the most uncomfortable and unprofessional experiences I've ever had. The staff, particularly a group of Hispanic employees, openly spoke negatively about customers in Spanish, assuming no one could understand them. I happen to speak Spanish and was shocked at the disrespectful comments being made about guests immediately after addressing them in English. It was blatant, constant, and incredibly inappropriate. No one deserves to be treated like that, especially in a business meant to serve the public. I... read more

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right 

Nick W.'s profile image
Nick W. 
rating
7 months ago

Slow customer service the workers at the counter ask for tips. Place does have a cool atmosphere I like Houston hot chicken better to be honest 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Janaye R.'s profile image
Janaye R. 
rating
8 months ago

Ordered delivery from Dave's a few times love the food in the past never had any problems Till today on Father's Day but I waiting 2 hours to no delivery. Contacted restaurant customer service they spoke no English. Im assuming the Door dasher took the food order and cancelled it on the app to keep the food. I'm very disappointed having to wait a few business days to get my money back. Do better. 

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right 

Valeriya V.'s profile image
Valeriya V. 
rating
9 months ago

Every time I'm at the drive thru they manage to mess up my order in one way or another and I don't notice it until I'm home. Got mild chicken tenders and my mouth has been burning one bite in as in I got the spiciest one. Threw it all out. Good food but horrible customer service. 

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Jenifer M.'s profile image
Jenifer M. 
rating
9 months ago

Food was good, no complaints there . Customer service on the other hand ? horrible. I didn't catch her name , but younger girl with dark hair was so rude . no smile , strong attitude, placed our food on the table aggressively, and no acknowledgement when we thanked her anyways. Yet proceeded to smile and treat the table next to us warmly. All we did was kindly ask her for some sauce at the counter. Not very fair and felt targeted. Staff seemed annoyed at questions as well and inattentive at the register. Very weird experienc... read more

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit www.tellusdirect.com/DHC so we can address your concerns directly. Thank you for bringing this to our attention. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.4 star rating with 2,202 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.