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Dave's Hot Chicken

4.4

About this business

Location details

9040 W Sahara Ave., Las Vegas, NV, 89117, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to Midnight
Tue11:00 a.m. to Midnight
Wed11:00 a.m. to Midnight
Thu11:00 a.m. to Midnight
Fri11:00 a.m. to 1:00 a.m.
Sat11:00 a.m. to 1:00 a.m.
Sun11:00 a.m. to Midnight
4.42,140 reviews
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Aysha S.'s profile image
Aysha S. 
rating
2 months ago

This is the worst restaurant I've ever been to the staff was horrible very unwelcoming and rude the wait for the food was over 20 minutes for old soggy food and when I was waiting I seen multiple cockroaches 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Philip B.'s profile image
Philip B. 
rating
2 months ago

Not giving water for free cost more have to pay unsanitary environment no utensils too 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Christina B.'s profile image
Christina B. 
rating
2 months ago

This was by far one of the most uncomfortable and unprofessional experiences I've ever had. The staff, particularly a group of Hispanic employees, openly spoke negatively about customers in Spanish, assuming no one could understand them. I happen to speak Spanish and was shocked at the disrespectful comments being made about guests immediately after addressing them in English. It was blatant, constant, and incredibly inappropriate. No one deserves to be treated like that, especially in a business meant to serve the public. I... read more

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right 

Nick W.'s profile image
Nick W. 
rating
3 months ago

Slow customer service the workers at the counter ask for tips. Place does have a cool atmosphere I like Houston hot chicken better to be honest 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Janaye R.'s profile image
Janaye R. 
rating
3 months ago

Ordered delivery from Dave's a few times love the food in the past never had any problems Till today on Father's Day but I waiting 2 hours to no delivery. Contacted restaurant customer service they spoke no English. Im assuming the Door dasher took the food order and cancelled it on the app to keep the food. I'm very disappointed having to wait a few business days to get my money back. Do better. 

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right 

Valeriya V.'s profile image
Valeriya V. 
rating
4 months ago

Every time I'm at the drive thru they manage to mess up my order in one way or another and I don't notice it until I'm home. Got mild chicken tenders and my mouth has been burning one bite in as in I got the spiciest one. Threw it all out. Good food but horrible customer service. 

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Jenifer M.'s profile image
Jenifer M. 
rating
4 months ago

Food was good, no complaints there . Customer service on the other hand ? horrible. I didn't catch her name , but younger girl with dark hair was so rude . no smile , strong attitude, placed our food on the table aggressively, and no acknowledgement when we thanked her anyways. Yet proceeded to smile and treat the table next to us warmly. All we did was kindly ask her for some sauce at the counter. Not very fair and felt targeted. Staff seemed annoyed at questions as well and inattentive at the register. Very weird experienc... read more

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit www.tellusdirect.com/DHC so we can address your concerns directly. Thank you for bringing this to our attention. 

Jovie R.'s profile image
Jovie R. 
rating
4 months ago

My Order is not complete im missing my slider for my #3 order and my side of mac and cheese, and service is not professional they all rude specially the person in the drive tru at this location on 5/11 at 8pm please dont ever do this again make sure your customer is always happy!!!! 

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right 

A N.'s profile image
A N. 
rating
5 months ago

Every time I order food from here it's a disappointment. I order 3 sandwiches and they give me 1 sauce ... I am not sure who is packing the orders, but they need to make sure they are putting the condiments in there. There are so many chicken places out here, it I wanted to eat plain chicken I would go to a competitor that is closer. I go out of my way to get Dave's and they keep falling short! It's a simple fix! Management, please do a refresher with your team or create a checklist of what should be included in each order. 

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.4 star rating with 2,140 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.