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9040 W Sahara Ave., Las Vegas, NV, 89117, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to Midnight | |
Tue | 11:00 a.m. to Midnight | |
Wed | 11:00 a.m. to Midnight | |
Thu | 11:00 a.m. to Midnight | |
Fri | 11:00 a.m. to 1:00 a.m. | |
Sat | 11:00 a.m. to 1:00 a.m. | |
Sun | 11:00 a.m. to Midnight |
Been to this Dave's a few times but today was baffling asking for a Tip at the drive-thru was ridiculous. Dave's revenues are well over $450 million...a 1 billion dollar business. Perhaps they need to increase their employees wages. A tip at a drive thru???? Smh... lost my business for sure
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at www.tellusdirect.com/DHC. Thank you.
I almost cancelled my order. If I wasn't with a group, I would've just cancelled and left. I understand that with fresh food there comes a wait, but I think they need to figure out a new system. It should not take 40 mins for 2 things, it seems like they were prioritizing the drive through and forgetting about all the dine in customers. It's also really uncomfortably warm inside. Which made the wait feel worse than it already was, we didn't get our food till the second time of checking in. Apparently it was because they nee... read more
Business response:
We're very sorry about the long wait time Alexis. Please connect with us at dhcfeedback.com so we can make this right.
They didn't even bother to answer us at the drive through to take our order. Just no answer and looked confused when we pulled up to order at the window. Wild we left without ordering
Business response:
Hi Kaikane, We're very sorry about your experience. We'd love to make it up to you! Please connect with us at dhcfeedback.com
"Waste of money. The food was not good. I should have gone to Carl's Jr. or Cane's instead.
Business response:
Sorry we didn’t hit the mark for you. Appreciate you giving us a shot.
$30 for a few chicken fingers? When it first opened a full box for $16. I paid them $30 for literally nothing
Business response:
Sorry to hear about the pricing concern, Aron. We’ll definitely take your feedback into account, and we appreciate you sharing your thoughts. We hope you’ll consider giving us another try.
food was not bad but we ordered extra pickles none on the slider all on the side and we didn't receive a single one, if you order chicken tenders ask for sauce and honey they are really dry without it. we waited at the window for 15 minutes but the fries were cold when we received them.
Business response:
We’re sorry to hear about the issues with your order, from the missing pickles to the cold fries and dry tenders. This isn’t the experience we want for our guests, and we’ll address these concerns with the team. Please visit dhcfeedback.com so we can gather more details and work to make this right.
I have never seen a place be so stingy with sauce and honey This is not the first or second or sadly even the third time I have gone and spent over $60 and I get 2 packets of Dave's sauce and 3 honey ??? Really . Won't be back I learned my lesson
Business response:
We’re really sorry to hear about your experience with the sauce portions. This is not the level of service we aim to provide, and we’ll be addressing this with the team to ensure better consistency. We appreciate you sharing your feedback and hope you’ll consider giving us another try in the future.
Quite possibly the worst chicken I ever tried to eat. Save you money and go elsewhere.
Business response:
We're sorry to hear that your experience didn’t meet expectations. We strive to provide the best for our guests, and it’s disappointing to know that didn’t happen. When you have a moment, could you share more details at dhcfeedback.com? We’d like the opportunity to make it right for you.
You guys mixed up the "reaper" and "medium" options! My buddy and I just stopped in since I heard the founders' story on a podcast, he went for the gold medal with the reaper and I took it easy with a mid-range spice. I take a bite, and I think "hm... am I a bitch for this?" Seriously this "medium" spice would cause a car accident if someone took it to-go. But, the chicken was actually pretty bomb so you get 2 stars
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
Dave's Hot Chicken has a 4.4 star rating with 2,140 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.