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Dave's Hot Chicken
- Chicken Shop
- Las Vegas, NV
About this business
Location details
9040 W Sahara Ave., Las Vegas, NV, 89117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to 1:00 a.m. | |
| Sat | 10:00 a.m. to 1:00 a.m. | |
| Sun | 10:00 a.m. to Midnight |
Every time I'm at the drive thru they manage to mess up my order in one way or another and I don't notice it until I'm home. Got mild chicken tenders and my mouth has been burning one bite in as in I got the spiciest one. Threw it all out. Good food but horrible customer service.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Food was good, no complaints there . Customer service on the other hand ? horrible. I didn't catch her name , but younger girl with dark hair was so rude . no smile , strong attitude, placed our food on the table aggressively, and no acknowledgement when we thanked her anyways. Yet proceeded to smile and treat the table next to us warmly. All we did was kindly ask her for some sauce at the counter. Not very fair and felt targeted. Staff seemed annoyed at questions as well and inattentive at the register. Very weird experienc... read more
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit www.tellusdirect.com/DHC so we can address your concerns directly. Thank you for bringing this to our attention.
My Order is not complete im missing my slider for my #3 order and my side of mac and cheese, and service is not professional they all rude specially the person in the drive tru at this location on 5/11 at 8pm please dont ever do this again make sure your customer is always happy!!!!
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Every time I order food from here it's a disappointment. I order 3 sandwiches and they give me 1 sauce ... I am not sure who is packing the orders, but they need to make sure they are putting the condiments in there. There are so many chicken places out here, it I wanted to eat plain chicken I would go to a competitor that is closer. I go out of my way to get Dave's and they keep falling short! It's a simple fix! Management, please do a refresher with your team or create a checklist of what should be included in each order.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Been to this Dave's a few times but today was baffling asking for a Tip at the drive-thru was ridiculous. Dave's revenues are well over $450 million...a 1 billion dollar business. Perhaps they need to increase their employees wages. A tip at a drive thru???? Smh... lost my business for sure
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at www.tellusdirect.com/DHC. Thank you.
I almost cancelled my order. If I wasn't with a group, I would've just cancelled and left. I understand that with fresh food there comes a wait, but I think they need to figure out a new system. It should not take 40 mins for 2 things, it seems like they were prioritizing the drive through and forgetting about all the dine in customers. It's also really uncomfortably warm inside. Which made the wait feel worse than it already was, we didn't get our food till the second time of checking in. Apparently it was because they nee... read more
Business response:
We're very sorry about the long wait time Alexis. Please connect with us at dhcfeedback.com so we can make this right.
They didn't even bother to answer us at the drive through to take our order. Just no answer and looked confused when we pulled up to order at the window. Wild we left without ordering
Business response:
Hi Kaikane, We're very sorry about your experience. We'd love to make it up to you! Please connect with us at dhcfeedback.com
"Waste of money. The food was not good. I should have gone to Carl's Jr. or Cane's instead.
Business response:
Sorry we didn’t hit the mark for you. Appreciate you giving us a shot.
$30 for a few chicken fingers? When it first opened a full box for $16. I paid them $30 for literally nothing
Business response:
Sorry to hear about the pricing concern, Aron. We’ll definitely take your feedback into account, and we appreciate you sharing your thoughts. We hope you’ll consider giving us another try.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.4 star rating with 2,263 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.