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Dave's Hot Chicken

4.2

About this business

Location details

3530 Oleander Dr, Wilmington, NC, 28403, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 9:00 p.m.
Sat11:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
4.21,055 reviews
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Emily C.'s profile image
Emily C. 
rating
11 months ago

Waited 30 minutes for food and milkshake machine was broken. I would not recommend..... 

Business response:

We’re sorry to hear about the long wait and the milkshake machine being broken. This isn’t the experience we want for our guests, and we’ll be addressing these issues with the team. Please visit dhcfeedback.com so we can follow up and make this right. 

Ali Z.'s profile image
Ali Z. 
rating
a year ago

Meh. I was absolutely hyped to try their cauliflower "chicken" sandwich and "wings". It definitely had potential but the bun to cauliflower ratio is not there. I had enough fun for maybe a quarter of the cauliflower. It was also overly greasy as if they hadn't left it to drain before saucing it. I think they need to use more of a small hoagie roll for this. Allow it to drain a little bit and it has serious potential. 

McKenzie G.'s profile image
McKenzie G. 
rating
a year ago

First time here. Absolutely the worst chicken I have had in a while. Cold mac and cheese, had to ask for the pickles and over cooked chicken. The fries were the only "hot" part of the meal. The fact that a tip is on the screen when you pay is bananas. One and done for us. 

Business response:

Thank you for bringing this to our attention. We’re very sorry your experience didn’t match your expectations. Please help us improve by providing more details at tellusdirect.com/dhc. We would like to make things right if you give us another chance. 

James E.'s profile image
James E. 
rating
a year ago

There is no joy in this place-employees very disengaged. Food took a long time to come out- felt like winning the lottery when my number was finally called. In the 50 minutes I was there, no one came out to wipe down tables. Besides not having a great vibe, it's unclean as well. Oh, it's not a great value either. 

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around 

Kendall W.'s profile image
Kendall W. 
rating
a year ago

the food took forever. workers were playing around with food ex: shooting food into trashcan. and constantly checking/on phones while i've been waiting for over 30 mins 

Business response:

Yikes, that’s not good. We definitely want to sort this out for you. Can you drop us a line at http://tellusdirect.com/dhc? Let’s get this turned around 

Aaron R.'s profile image
Aaron R. 
rating
a year ago

Waited 40 minutes for two #3 meals. Annoyed and unpleasant staff. Saw cook on phone and other unsanitary practices. Bad first DHC experience 

Business response:

Sorry to hear that your experience fell flat. It's feedback like yours that helps us get better. We'd be grateful for the chance to chat and improve. Please visit http://tellusdirect.com/dhc so we can make it up to you. 

Jarrett M.'s profile image
Jarrett M. 
rating
a year ago

Extremely over hyped. Chicken is just paprika maybe Cajun seasoning ( very lightly seasoned ) and some oil. I got the medium and mild dusting. The sauce is just ketchup and mayo. The chicken is really juicy and tender but there's no flavor to the batter or dusting of spice. Fries are just plain Jane crinkle cut fries. 3$ for a small drink that's not included on an already 13$ meal and a 3.79$ side of decent Mac ? Not worth the 21$ at all. You want chicken tenders bread and fries, GO TO ZAXBYS. Half the price and better overa... read more

Business response:

We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie 

Cassandra B.'s profile image
Cassandra B. 
rating
a year ago

Customer service is nonexistent. Seemed annoyed to take our order. Not table service yet the tip at check our started at 15%. Chicken was really salty and had a hard piece in it. We were the only ones in there at 7pm on a Friday night... if staff were friendly, you'd have more customers. 

Business response:

Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie 

Nanc P.'s profile image
Nanc P. 
rating
2 years ago

Over seasoned, too salty. Like biting into a drybrub directly. Place had sticky floors, dirty bathroom. Was a last minute decision to try after errands and to test knowing someone who has a franchise. The only thing okay was the actual chicken was cooked well. I imagine the "chicken" tasted good but, can't tell with all that dry, dry rub. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.2 star rating with 1,055 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 11:00 a.m.