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Dave's Hot Chicken
- Chicken Shop
- Wilmington, NC
About this business
Location details
3530 Oleander Dr, Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Our order was taken just beside 3:40. Waited 30 min (with no orders in front of us) while 4 employees exited the establishment. Food was cold. Fries were cold. Chicken was room temperature. All three of the tenders were room temperature, fries cold. Boxes were completely covered in sauce. What a joke. It's obvious someone is dropping food in a deep fryer and then disappearing then coming back and letting it set there. Apparently your cook was concerned with going home early since it's New Year's Eve. I gave you ... read more
Business response:
Hi Reagan, we’re really sorry to hear about your disappointing experience. Cold food and long waits aren’t what we strive for, especially when you’re expecting fresh, hot meals. We appreciate your feedback and would love to make things right. Please reach out to us at dhcfeedback.com so we can learn more and ensure your next visit leaves a better impression.
Waited 30 minutes for food and milkshake machine was broken. I would not recommend.....
Business response:
We’re sorry to hear about the long wait and the milkshake machine being broken. This isn’t the experience we want for our guests, and we’ll be addressing these issues with the team. Please visit dhcfeedback.com so we can follow up and make this right.
Meh. I was absolutely hyped to try their cauliflower "chicken" sandwich and "wings". It definitely had potential but the bun to cauliflower ratio is not there. I had enough fun for maybe a quarter of the cauliflower. It was also overly greasy as if they hadn't left it to drain before saucing it. I think they need to use more of a small hoagie roll for this. Allow it to drain a little bit and it has serious potential.
First time here. Absolutely the worst chicken I have had in a while. Cold mac and cheese, had to ask for the pickles and over cooked chicken. The fries were the only "hot" part of the meal. The fact that a tip is on the screen when you pay is bananas. One and done for us.
Business response:
Thank you for bringing this to our attention. We’re very sorry your experience didn’t match your expectations. Please help us improve by providing more details at tellusdirect.com/dhc. We would like to make things right if you give us another chance.
There is no joy in this place-employees very disengaged. Food took a long time to come out- felt like winning the lottery when my number was finally called. In the 50 minutes I was there, no one came out to wipe down tables. Besides not having a great vibe, it's unclean as well. Oh, it's not a great value either.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
worst chicken i've ever had in my entire life, at least it looked cool in there. i would never go here again
the food took forever. workers were playing around with food ex: shooting food into trashcan. and constantly checking/on phones while i've been waiting for over 30 mins
Business response:
Yikes, that’s not good. We definitely want to sort this out for you. Can you drop us a line at http://tellusdirect.com/dhc? Let’s get this turned around
Waited 40 minutes for two #3 meals. Annoyed and unpleasant staff. Saw cook on phone and other unsanitary practices. Bad first DHC experience
Business response:
Sorry to hear that your experience fell flat. It's feedback like yours that helps us get better. We'd be grateful for the chance to chat and improve. Please visit http://tellusdirect.com/dhc so we can make it up to you.
Extremely over hyped. Chicken is just paprika maybe Cajun seasoning ( very lightly seasoned ) and some oil. I got the medium and mild dusting. The sauce is just ketchup and mayo. The chicken is really juicy and tender but there's no flavor to the batter or dusting of spice. Fries are just plain Jane crinkle cut fries. 3$ for a small drink that's not included on an already 13$ meal and a 3.79$ side of decent Mac ? Not worth the 21$ at all. You want chicken tenders bread and fries, GO TO ZAXBYS. Half the price and better overa... read more
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.2 star rating with 1,260 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.