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Dave's Hot Chicken
- Chicken Shop
- Wilmington, NC
About this business
Location details
3530 Oleander Dr, Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Took 48 minutes to get one sandwich. Staff was not knowledgeable about menu. The manager was in the back could care less he stayed on his phone the whole time. Lot of unhappy customers waiting after they've already paid. Horrible horrible service. Cross contamination going on. Employees hair/dreads dangling all over the food. I WILL NEVER BE BACK!
Business response:
Hey Andrew, 1 star? Blah! I am so sorry!! We clearly dropped the ball on your visit. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie
Crowded, the chicken was not exceptional. Paprika is the only spice. Not 'hot chicken' and bad use of the traditional hood dish.
Business response:
1 star? We clearly dropped the ball on your visit. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie
Chicken was very salty. Was expecting a little more sauce. No pickles came with mine as advertised. Kale salad cup was barely 1/2 full.
Business response:
Blah! I am so sorry!! We can do way better! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance at earning those extra three stars? -Julie
Very expensive for what you getting. I will say food was average. When you spend $80.00 dollars on four combos to dine in you should get a new plate not a to go box to eat from.
Business response:
We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Food was amazing. The fries were seasoned great and also had a good crisp to them. The sliders were delicious already but dipping it in honey made it even better! Besides the food everything else was meh. The service was not all there. The customer in front of me had a big order and needed to customize some things. The cashier seemed a little frustrated so had another worker come take the order, who also seemed frustrated. Even after repeating the order, they still made his order wrong and he had wait an extra 10 mins. When ... read more
I really wanted to love this place. I waited with anticipation to try it. My husband stood in line for 45 minutes on the second day that it was open and I was disappointed. The reason the chicken looks red is because it's coated in a super salty seasoning. I mean salty like I retained water for days! We love heat and are not afraid of spice but the hot was uncomfortably hot. Burn your mouth hot not enjoyable flavor. Went again and ordered to-go for my son's birthday. Again, ridiculously salty and extremely hot. We talked to... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
The food is good, but staff is horrible. Met with attitude and poor service. Has the potential to be a once a week stop but will no longer be getting my business unless serious change is made.
Business response:
Hey Agent, Sounds like we could have done better....We would love another opportunity to be better for you. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
The chicken is great, the service is the worst in the city. Hire new staff. Aweful attitudes, place was a wreck.
Business response:
Hey Steve, Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Update: I went to Dave's today to give it another try after receiving a combo voucher for our experience. It says you can redeem it in store but the employee at the cash register said that they don't do that and it's not set up. I checked online to see if they were doing pickup and the pickup was available. I'm not sure what the difference would be considering they have other "functions" set up. Disappointed that there wasn't an attempt to see what they could do to resolve it. My husband and I were super excited for a Dave'... read more
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.2 star rating with 1,055 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.