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Dave's Hot Chicken

4.2

About this business

Location details

3530 Oleander Dr, Wilmington, NC, 28403, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 9:00 p.m.
Sat11:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
4.21,055 reviews
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Canyon S.'s profile image
Canyon S. 
rating
5 months ago

Sitting here for 30 minutes so far after I ordered 1 slider....Update: got my food 15 mins later. 

Business response:

We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you. 

Grace C.'s profile image
Grace C. 
rating
5 months ago

Waited in line for 15 minutes to get to the cashier who says we can't order because their card reader had been broken the whole time. I guess make sure you have cash or you can't get your food. The floors were wet as well. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Ben E.'s profile image
Ben E. 
rating
6 months ago

By far the slowest and laziest workers around if you want your food made fast and served warm go somewhere else P.s don't even try a mobile order makes no difference 

Business response:

It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at http://tellusdirect.com/dhc ? We would like another chance to hopfully change your mind and impress you 

Ashley D.'s profile image
Ashley D. 
rating
6 months ago

Ate dinner with my son (10) in May. All the kids his age are talking about it so he really wanted to go. We visited at 5:15pm on a Tuesday. There were 8 others present. And 2 staff working. Tables and floor were dirty. Music was so loud my son and I couldn't have a conversation and he asked to sit outside (dirty tables there, too). Wait was 15 minutes. A bit long for fast food. Expensive for chicken strips and frozen fries ($30 without drinks). Chicken had zero flavor. We had the medium sauce. The chicken (crispy b... read more

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you 

Caroline C.'s profile image
Caroline C. 
rating
7 months ago

looking for low sodium this is not the place for you. Chicken and fries tasted of heavy seasoning salt. Kale slaw served..was mostly a white dressing. with 2 thin strips of kale. We tried the restaurant. Unhealthy food . Bathrooms had broken items and filthy. 

Business response:

We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? 

Laszlo A.'s profile image
Laszlo A. 
rating
8 months ago

Nothing to email home about on this place. Took long to get food, very loud music. Too loud to carry on a conversation and had to go outside. Staff claimed "they have to keep it that loud". Two meals (three tenders, fries and a drink) is just over $38 and definitely not worth it. Neither my business partner not myself will ever be returning. 

Business response:

It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at http://tellusdirect.com/dhc ? We would like another chance to hopfully change your mind and impress you 

Allison M.'s profile image
Allison M. 
rating
8 months ago

Asked for a refund 3 different times and have yet to receive any confirmation on that refund. Manager couldn't even come up to speak with me or confirm that my order was refunded. i understand being busy but i will never be able to understand the lack of communication between a business and a paying customer. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you 

Hannah M.'s profile image
Hannah M. 
rating
8 months ago

If I could give no stars I would! Service was absolutely terrible. Not sure why there is a tip option when no customer service is done other than taking the order... management needs to do an employee training to teach employees how to properly engage with customers and get food out in a timely manner. Waiting over 30 minutes for a chicken sandwich and fries is absurd. Will not be back to this location. Food was decent but not worth $20 a person and a 30+ minute wait. On top of that the employee that took our order sat down ... read more

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you 

Reagan's M.'s profile image
Reagan's M. 
rating
10 months ago

Our order was taken just beside 3:40. Waited 30 min (with no orders in front of us) while 4 employees exited the establishment. Food was cold. Fries were cold. Chicken was room temperature. All three of the tenders were room temperature, fries cold. Boxes were completely covered in sauce. What a joke. It's obvious someone is dropping food in a deep fryer and then disappearing then coming back and letting it set there. Apparently your cook was concerned with going home early since it's New Year's Eve. I gave you ... read more

Business response:

Hi Reagan, we’re really sorry to hear about your disappointing experience. Cold food and long waits aren’t what we strive for, especially when you’re expecting fresh, hot meals. We appreciate your feedback and would love to make things right. Please reach out to us at dhcfeedback.com so we can learn more and ensure your next visit leaves a better impression. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.2 star rating with 1,055 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 11:00 a.m.