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141 Needham Street, Newton, MA, 02464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Daves' hot chicken is an Instagram scam. Just like anything you buy on Instagram, there is NO WAY to contact the business by phone, and all you can do is leave a review within their annoying survey. The thing is this......I had a violent allergic reaction to the Chicken and my body was throwing up trying to get rid of this food as it was completely undigestible. Apparently they use peanut oil to fry in, but have NO WARNING or SIGNAGE for people with Peanut allergies. Even if I was not sick, the food is overly salty and inedi... read more
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We'd like another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
I placed an order for a combo, and then requested a cup for water. The cashier said they couldn't give me one and offered to sell me bottled water instead. I cancelled my order and left. I look forward to trying the food here, but not until I can get a glass of water to go with it. EDIT: the generic response from customer service makes it worse. Better to have no response than a clueless one like that.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
The sandwiches were PAINFULLY SALTY! SO DISAPPOINTING! So much so that I was convinced salt was on clearance. The sauce helped, but it was still very salty. I tried to add pickles to make it less salty, but it was pickled in a salty brine! We got an extra sandwich bc we always have that 1 extra hungry person, but nobody dared to eat the last one..
Business response:
Hi Li, I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Tried this place once and will never be back. I had asked a question to the the person behind the counter about something in the spice because I have allergies. She stood there while talking to the people in the kitchen and could care less about answering me. She is by far the rudest person I have ever come in contact with. Along with that this place was filthy, sticky tables, trash all over the floor, the area where you would fill a cup for a fountain drink had spilled soda all over the counter. I am surprised this place ha... read more
Business response:
Hi Jen, I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
This is unfortunately one of my few poor reviews I decided to come here after a co worked said they had a good door dash experience. I wish I did the same. I went in person the lady taking my order was very nice helpful with the menu and getting my order correct I asked for no pickles but unfortunately they most likely use pickle juice to make the chicken because all it did was taste like pickles also they gave me someone's order and the ice machine was broken. I have a business and I order send me employee or owner to get b... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
I've tried this place for take out twice. 4 menu choices, not complicated. First try I was given a menu option cheaper than the one I paid for so I was overcharged $2. A month later I tried again figuring anyone can make a mistake. When I got home the side I ordered ( for almost $4) wasn't in the bag at all. One time is a mistake, short ordering twice is intentional theft...do they think I am a stupid old lady who can be cheated? The food? Awful. Fries were a solid congealed gloppy mess 15 minutes later when I got hom... read more
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
The chicken was not good. Overcooked and hard. Disappointing and will likely not go back.
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Disgusting!! Online orders are an hour late in getting ready. The place is dirty as can be. The cashier is covered in dirt too. I have seldom seen a place look so bad. It should be shutdown.
Business response:
Hey Sherry, 1 star? Blah! I am so sorry!! We clearly dropped the ball on your visit. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie
Tried it twice just to give it a second chance and I was sick to my stomach for days. Disgusting.
Business response:
We're very sorry for your experience. We will be sure to share this feedback with the restaurant management team. We take food safety very seriously. That being said, would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance and redeem ourselves for your very unpleasant visit? -Julie
Dave's Hot Chicken has a 4.5 star rating with 1,698 reviews.
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.