This profile has been claimed by the business owner or representative.
141 Needham Street, Newton, MA, 02464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Dave's Hot Chicken... another chain that does chicken sandwiches! I love me a good chicken sandwich, especially spicy, so you know I had to give Dave's Hot Chicken a try. I've gotten their sandwich before, however, I first tried it from the Braintree location via Ubereats takeout. Didn't find it to be that good or spicy. Thought maybe it was because I got it takeout + had to heat it back up, that it wasn't that good. Figured trying it fresh in person, I would get a better feel & more fair opinion of their food. I ordered ... read more
Business response:
Thank you for your feedback, Lizzie. We're sorry to hear the flavor and spice didn't meet your expectations. We appreciate your patience in giving us multiple tries, and we’ll make sure to take your comments into consideration as we continue to improve. If you'd like to share more about your experience, please reach out to us at dhcfeedback.com. We’d love to hear from you!
DAVE'S RAW CHICKEN....Every time I order from this place the chicken is raw, undercooked, translucent inside. Dave, just because it is hot does not mean it is cooked all the way through.
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution.
This happened 2x. If you order through DoorDash, they will 100% forget to give you sauce.
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
Let's just say I won't be going back to Dave's hot chicken or any of their establishments. Me and my family went on 7/15/2023 the staff was all over the place, it was like 15 teenagers couldn't have been no older than 18 cooking chicken. My chicken had no flavor and slightly hard with 2 hard pieces of bread the fries we're to oily a d the milk shake was terrible just vanilla ice cream with crushed oreos on top some pieces we're big some small. Gotta hire more experienced employees. Hygiene needs to be in place like using glo... read more
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
Me and my family visited this establishment yesterday. It was a complete let down the presentation was so sloppy I ordered two sliders for $13.99 also I ordered a M&M milkshake vanilla large it was $6.99 all they did was throw little m&m's on it ooo and it was melting as soon as we got it. The condiments was being guarded by a employee and she was not friendly at all. The vibe in there wasn't welcoming at all sorry but I wouldn't recommend this new restaurant that just opened on 7-14-23.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Daves' hot chicken is an Instagram scam. Just like anything you buy on Instagram, there is NO WAY to contact the business by phone, and all you can do is leave a review within their annoying survey. The thing is this......I had a violent allergic reaction to the Chicken and my body was throwing up trying to get rid of this food as it was completely undigestible. Apparently they use peanut oil to fry in, but have NO WARNING or SIGNAGE for people with Peanut allergies. Even if I was not sick, the food is overly salty and inedi... read more
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We'd like another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
I placed an order for a combo, and then requested a cup for water. The cashier said they couldn't give me one and offered to sell me bottled water instead. I cancelled my order and left. I look forward to trying the food here, but not until I can get a glass of water to go with it. EDIT: the generic response from customer service makes it worse. Better to have no response than a clueless one like that.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
The sandwiches were PAINFULLY SALTY! SO DISAPPOINTING! So much so that I was convinced salt was on clearance. The sauce helped, but it was still very salty. I tried to add pickles to make it less salty, but it was pickled in a salty brine! We got an extra sandwich bc we always have that 1 extra hungry person, but nobody dared to eat the last one..
Business response:
Hi Li, I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Tried this place once and will never be back. I had asked a question to the the person behind the counter about something in the spice because I have allergies. She stood there while talking to the people in the kitchen and could care less about answering me. She is by far the rudest person I have ever come in contact with. Along with that this place was filthy, sticky tables, trash all over the floor, the area where you would fill a cup for a fountain drink had spilled soda all over the counter. I am surprised this place ha... read more
Business response:
Hi Jen, I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Dave's Hot Chicken has a 4.5 star rating with 1,671 reviews.
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.