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4017 Jack Kultgen Fwy, Waco, TX, 76706, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 11:00 p.m. |
This place sucks. Guy couldn't look at me in the eyes. Places food was worse than my grilled chicken with no seasoning at the house.
Business response:
Sorry to hear you weren’t impressed. We aim for bold flavors and great service, and it sounds like we missed the mark for you. If you'd like to share more, reach out at dhcfeedback.com.
Let me start by saying I went to the location based on opening time located on the actual DAVES website for this location stating 10:30. Made a 35 minute drive to get here only to find when arriving the store doors said 11. Ok no big deal it was 10:57 am when arrived at location. A worker came to the door and told another patron they could wait inside. No further explanation. We waited it was 11:10 when the doors were then opened by a female worker, no name was given saying sorry 2 people called in and my GM is on her way an... read more
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://www.dhcfeedback.com so we can discuss this further and work towards a resolution.
good food got my order wrong, rude employee.... ( he has a beerd ) very grumpy and seems upset
Business response:
Seeing a 2-star review is a sign we have more work to do. We’d like to make it up to you and show you what we’re really about. Please reach out at http://tellusdirect.com/dhc when you can
Over 15 minutes in the drive through line for two orders. One slider and one two piece tender along with two drinks. $30? 1) The chicken is not that good. 2) Reaper is over the top hot. 3) service in the drive through sucks. 4) once in line you're stuck, no exit. 4) Too expensive for what you get. We won't be pulling off in Waco again for this stop for sure. Adios Dave.
Business response:
Man, I'm bummed we didn't get it right for you. That's on us. We're not about excuses, just fixing things. Hit us up here http://tellusdirect.com/dhc and tell us what happened. We're here to make it better.
I wanted to try Dave's hot chicken until I saw the black lady eating which was one of the most obnoxious commercials I've ever witnessed. If chewing, licking and slobbering over chicken like a cow eating cud on Amazon is how Dave sells chicken. Then I guess I'll never try. Maybe my loss, but more disturbing to me that Dave's would either take advantage of a beautiful young woman who apparently has no good home training or just flat doesn't know what good eating manners are. Such a shame to make young black folks look so fool... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you-Julie
chicken tender was not good , they was two big tender never aeen any like it.. regular bread with y tender it was hard fries was disgusting.. i will never eat there again
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
I tried Dave's for the first time, and ordered the #1; 2 tenders, fries. the service was good, as I was there around 12:30. The chicken tenders were spicy to my satisfaction. The fries were plentiful as well. I noticed no ketchup available unless you asked the counter person for some. Plus, no forks or knives unless you ask. The basket also came with two slices of bread, and pickles too. I'll have to be honest in saying that the best thing I ate was the fries. The chicken was spicy, but bland as well. The bread was s... read more
Business response:
Hi Billy, Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie
I am from Southern California. We have this restaurant there and it's the talk of the town. It's always busy. I was excited to see Dave's in Waco, I was anticipating the goodness that Dave's is known for. I was Sadly Disappointed. It was a Saturday afternoon when I went thru the drive thru. There were two cars ahead of me. It was about 15 minutes before I got to the order box. I placed my order anticipating the delicious flavor I remembered. I realize that sometimes orders can get backed up so I'm patiently waiting another ... read more
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
Whole night shift has to get there stuff together 40 minutes just for a #2. They dont even know what theyre doing
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Dave's Hot Chicken has a 4.3 star rating with 1,432 reviews.
Dave's Hot Chicken is open now. It will close at 11:00 p.m.