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Dave's Hot Chicken
- Chicken Shop
- Waco, TX
About this business
Location details
4017 Jack Kultgen Fwy, Waco, TX, 76706, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 11:00 p.m. |
Very good! Seven flavors to choose from, very good milkshakes and it's very responsibly priced for the amount of food they give you. I will definitely be back!
It was okay. The service was good. The fries were above average. The Mac and cheese was just average. The chicken is pretty good but nothing exceptional. I wasn't impressed with the seasoning. I've had Nashville chicken that was a lot better but this was okay. At the price I'm not sure when I'll be back.
Business response:
Hey Gabe, Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Gave me two crumbs and told me it was chicken. I even tore it apart and showed him. There was no chicken inside of it and they still said sorry but that's the way we serve it..... shitty service shitty food shitty people.... I won't be coming back to this establishment ever.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Good food. Horrible service. Took nearly 20 min in drive through. They literally charge for a cup of water. The same price as a fountain drink. That's not ok. I will not be going there again. Overpriced.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
This could quite literally be one of the most uncomfortable dining experiences we've ever had. We were one of three dine in customers, and two to go orders. Every single one of the employees were awkward and didn't present the best hygiene. The interior of the restaurant didn't look dirty until you tried to sit down at the tables. We ordered the Dave's Bites and a combo with a tender and sandwich. The Dave's bites tasted like burnt flour, and had a horrible flavor. The tender and sandwich tasted fine, but was definitely lack... read more
Business response:
That definitely doesn't sound like the experience we want you to have. We appreciate your feedback and would like to learn more—please reach out at dhcfeedback.com so we can address this properly.
This place sucks. Guy couldn't look at me in the eyes. Places food was worse than my grilled chicken with no seasoning at the house.
Business response:
Sorry to hear you weren’t impressed. We aim for bold flavors and great service, and it sounds like we missed the mark for you. If you'd like to share more, reach out at dhcfeedback.com.
Let me start by saying I went to the location based on opening time located on the actual DAVES website for this location stating 10:30. Made a 35 minute drive to get here only to find when arriving the store doors said 11. Ok no big deal it was 10:57 am when arrived at location. A worker came to the door and told another patron they could wait inside. No further explanation. We waited it was 11:10 when the doors were then opened by a female worker, no name was given saying sorry 2 people called in and my GM is on her way an... read more
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://www.dhcfeedback.com so we can discuss this further and work towards a resolution.
good food got my order wrong, rude employee.... ( he has a beerd ) very grumpy and seems upset
Business response:
Seeing a 2-star review is a sign we have more work to do. We’d like to make it up to you and show you what we’re really about. Please reach out at http://tellusdirect.com/dhc when you can
Over 15 minutes in the drive through line for two orders. One slider and one two piece tender along with two drinks. $30? 1) The chicken is not that good. 2) Reaper is over the top hot. 3) service in the drive through sucks. 4) once in line you're stuck, no exit. 4) Too expensive for what you get. We won't be pulling off in Waco again for this stop for sure. Adios Dave.
Business response:
Man, I'm bummed we didn't get it right for you. That's on us. We're not about excuses, just fixing things. Hit us up here http://tellusdirect.com/dhc and tell us what happened. We're here to make it better.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.3 star rating with 1,394 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.