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1495 E. 14th Street, San Leandro, CA, 94577, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to Midnight |
The wait time is insane here. 22+ minutes to receive my order. I want the tip back. Nothing fast about this food. Also $31 w/tip.... I didn't even get a drink. Cauliflower should not cost more than chicken but it does here. The mac & cheese is horrible, it's about as special as drinking fountain water. It reminds me of High School cafeteria food with cheese. I would skip this place. The employees are nice though.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit www.tellusdirect.com/DHC so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
first thing i would love to say is that the food is actually great however the thing that really made this review deserve a one star is the amount of time i had to wait for this food. i told the person at the front register that i am running on low on time and if they could make it a little bit quick... boy was i really wrong! they took 50 minutes to make the food and at the end, they had the nerve to tell me that they were making my mac & cheese! i was already late and the food was not meant for me but for two hungry girls ... read more
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
I had been looking forward to going and eating at Dave's for a long time now. I had my opportunity to do just that,today and was completely let down.,outside of my order being taken by a very nice and personable,fellow kind and considerate in,every respect, I felt your,chicken to be way under expectations and not even as good as their rival Popeyes.The taste was practically non existent.The texture was quite soggy and even-the,fries had no,flavor,and n nothing to write home about so,to,speak.,if you want to have a fast food ... read more
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worhtwhile
Long wait times. Workers don't know what is going on. Don't understand why orders take for ever when they only have 3 things on the menu. Oh and they basically force you to leave a tip !
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
The reason this review is 2 stars and not 1 because the food was hot when I picked it up. They are supposed to specialize in tenders but I would rather get them from Popeye's or KFC. I ordered lite mild and although there was little heat, these tenders were over seasoned and super salty. Even the fries were over seasoned. That's all you could taste, was the seasoning. It was so abundant that even the outside of the containers had seasoning and on them. As far as the service, that was also disappointing. They were not busy,... read more
Business response:
Hi Rick, We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Today 7/25/2023 I ordered the sandwich slider and fries. First time going back in a long time. I opened my order before I left it was loaded with pickles on sandwich as well as on the side( didn't realize they went back to adding pickles) had I known I would have ordered with no pickles(allergic). I let the cashier know he have order back to young man in the kitchen he comes the funny part (mind you I'm allergic to pickles) I watched his hand remove the pickles from sandwich then he wipes his hands on his apron then proceede... read more
Business response:
We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
This is my second visit to this place and I'm very disappointed with the size of the fried chicken in the #2 chicken slider sandwich order. They are a lot smaller than my first visit. And, the fries are somewhat soggy. Will not return ;((
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Not sure if it was because we got here an hour before closing but the chicken was so salty it was hardly edible. A group of my friends all decided to peel off the outer part of the chicken but it was still hard to eat. Since it was so late at night we didn't have it in us to let the staff know.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
[#1-2piece with fries. Had before was good this time waited 30min for order cashier said waiting for chicken. I was only one there and then about 15 walk-in and 2call Ins came in after. Chicken was over cooked fries were soggy. Did take out both times. Looked like 4 people in kitchen.
Business response:
We'd really love a second chance to make this right. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Dave's Hot Chicken has a 4.4 star rating with 497 reviews.
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.