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Dave's Hot Chicken
- Chicken Shop
- San Leandro, CA
About this business
Location details
1495 E. 14th Street, San Leandro, CA, 94577, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to Midnight |
Kai was a dick fuck that guy he didn't even even give me extra coleslaw when I asked for extra coleslaw and my chicken. My chicken was burn.
Business response:
Sorry to hear you had a bad experience. We never want anyone to feel that way about their visit. If you’re open to it, we’d love to hear more about what went wrong. Please reach out to us at tellusdirect.com/dhc so we can try to make things right.
someone stole my order and they refused to replace it?? at first the woman said she won't remake it so i questioned her. if you gave my food away to someone else then you're responsible for remaking it? so she said she would, but then changed her mind again. debit card refund in 3-5 days. so irritating. i just wanted some chicken
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make thiI’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.ngs right. Please contact us directly at tellusdirect.com/dhc so we can addr... read more
If you thought the extra hot would be the warm up to "reaper", you're clearly mistaken
Business response:
Hey, thanks a bunch for the awesome five-star review! You're a rockstar! We're thrilled you had such a great time. Your support means the world to us!
Very disappointed. I asked for moderate spice level and there was nothing spicy on my sandwich. Also, it comes with coleslaw and there was barely any. Not trying it again.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
I've been here twice to get tenders and was unhappy both times. I'm not really into spicy food so I ordered a low level of spiciness but what I was given was a level of spiciness high enough to make the meal unenjoyable. Either I was given a higher level by mistake or the low level is still too spicy for me. On my second visit I ordered "no spice", but then found out that no spice also means absolutely no flavor. Very meaty pieces though.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
The wait time is insane here. 22+ minutes to receive my order. I want the tip back. Nothing fast about this food. Also $31 w/tip.... I didn't even get a drink. Cauliflower should not cost more than chicken but it does here. The mac & cheese is horrible, it's about as special as drinking fountain water. It reminds me of High School cafeteria food with cheese. I would skip this place. The employees are nice though.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit www.tellusdirect.com/DHC so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
first thing i would love to say is that the food is actually great however the thing that really made this review deserve a one star is the amount of time i had to wait for this food. i told the person at the front register that i am running on low on time and if they could make it a little bit quick... boy was i really wrong! they took 50 minutes to make the food and at the end, they had the nerve to tell me that they were making my mac & cheese! i was already late and the food was not meant for me but for two hungry girls ... read more
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
I had been looking forward to going and eating at Dave's for a long time now. I had my opportunity to do just that,today and was completely let down.,outside of my order being taken by a very nice and personable,fellow kind and considerate in,every respect, I felt your,chicken to be way under expectations and not even as good as their rival Popeyes.The taste was practically non existent.The texture was quite soggy and even-the,fries had no,flavor,and n nothing to write home about so,to,speak.,if you want to have a fast food ... read more
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worhtwhile
Long wait times. Workers don't know what is going on. Don't understand why orders take for ever when they only have 3 things on the menu. Oh and they basically force you to leave a tip !
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 553 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.