This profile has been claimed by the business owner or representative.
Dave's Hot Chicken
- Chicken Shop
- Dublin, CA
About this business
Location details
4550-A Tassajara Rd., Dublin, CA, 94568, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Althought their food is good, the service is really lacking. There is only ever 1 person in the front doing anything, while the other worker (usually the bigger girl) just leans by a wall and watches. I'm a semi regular, and this has been the case for multiple instances. I have to wait upwards of 15 minutes to be helped, on top of the wait for my food, because this store is constantly understaffed and some of the staff is useless. I've gone to other locations closer San Francisco, and their service is much quicker. Food is ... read more
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
I was very disappointed in my last visit. Every single person there is really nice except for this young girl, named Roxanne. She has tattoos and sleeves rolled up makes her look like a thug and that's also her demeanor, very thuggish. She was very rude to the customer in front of me as well as me. I will no longer frequent this location as I have since the grand opening as long as she is working there. This all happened on Friday the 23rd.
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://dhcfeedback.com so we can discuss this further and work towards a resolution.
The Mac and cheese tastes like it was was frozen thawed. Not fresh. The. Hi Ken was the same. I would rather go to chic-fil-a.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
The cashier was not nice. He did not call me. I went up there to check but he said "nope , we are busy we will call you whenever the food is ready". I waited almost 30mins, he actually left my order at Doordash pick up area. Our food was cold when I got my food. Just a fast food restaurant with indoor seating. Table not cleaned.
Business response:
Hi Mr.H, I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Message to the owners in LA love the coating but the chicken is rubber - too much connective tissue. Please consider going organic like most other decent restaurants.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
I was hoping it was gonna be great chicken but was disappointed with my chicken nuggets or whatever they were, Just so you know I don't like Chic a filet either which this chicken reminded me of. Not coming back as it's not my kind of place .
Business response:
Hey, thanks for taking the time to share your experience. We're glad it wasn't all bad, but we're here to make it even better. Drop us a line at http://tellusdirect.com/dhc, and let's see how we can bump that rating up!
Picture speaks for itself , went in today and did and online order but the Mac and cheese are always a hit or miss because I don't like soggy fries
Business response:
2 Stars?? But you said the chicken was delicious! If you have a minute would you mind connecting with us at http://tellusdirect.com/dhc ? we would love a chance to hopefully change those 2 stars into 5
I'm a lover of chicken been since day one , and I must say while I'm chewing and have swollen this chicken the first thought that comes to mind is TASTE LIKE WATER , has no exciting flavor , I tried it all and it just don't give you that happy taste , this is for kids that don't care , but if your looking to go to flavor town turn around !
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Place is good , besides when picking up an order , you MUST check order . I was half way home and checked and called for them to make new correct order. I came back they asked for the food and just threw it away in garage. What a waste of food
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.8 star rating with 1,827 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.