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Dave's Hot Chicken
- Chicken Shop
- Dublin, CA
About this business
Location details
4550-A Tassajara Rd., Dublin, CA, 94568, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
It took over a half hour to get my 10 piece chicken order, and then on top of it...it was wrong. They finally came cold and partially cooked. Terrible service terrible food.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Less than an hour after eating, got progressively worse food poisoning symptoms. Food was really enjoyable but it was absolutely a bout of food poisoning from the chicken.
Business response:
I am very sorry for your experience. I will be sure to share this feedback with the restaurant management team. We take food safety very seriously. Would you please connect with us at https://tellusdirect.com/dhc so that we can make this right?
First time ever trying daves hot chicken and to be honest I don't get what the hype is about. I walked in the restaurant and it literally smelled like musty armpits. Then I ordered 2 sliders medium and the taste was rancid it taste just like how it smelled when I walked in. I don't know if they didn't mix the seasonings well but it wasn't good. The only positive was the fries and daves sauce. I would like to try again but it's way to expensive when I can grab something for better value.
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at http://tellusdirect.com/dhc ? We would like another chance to hopfully change your mind and impress you
This place is filthy and disgusting. For the hype, it smelled and felt like I walked into the coliseum BART station in Oakland. The food is mediocre and they try to upsell everything, not worth it. I would NOT recommend. Disgusting place.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Chicken sandwich is overcooked all crust and little chicken and Exprensive Salty loaded hard chicken and fries. Raising Cane's has better tasting chicken, better fries, and affordable.
Business response:
Sorry the sandwich didn’t hit the mark for you. We always aim for the perfect balance of crunch and juicy chicken. If you’d like to share more about your experience, we’d love to hear your feedback at dhcfeedback.com.
Very bad customer serivce, cashier and supervisor are very unprofessional ... came to buy food, credit card machine wasn't working, my little son was really hungry. So they refused service and asked for cash only, they should have a sign up for customers only cash is accepted if it's that not the case then, we should be given food with credit card if machine work or not.... never ever going there again. I offered to give him money by Zelle or venmo so he can use his cash to give me food but he refused.
Business response:
We’re sorry to hear about your experience and the frustration it caused. This isn’t the level of service we strive for, and we’ll address this with the team to improve how situations like this are handled. Please visit dhcfeedback.com so we can follow up and work to make things right.
I used to love Dave's Hot Chicken, but the last few times I've ordered from them the spiciness level was totally inconsistent: I ordered mild and received hot pain. The shakes and mac+cheese are good, but it's Dave's Hot CHICKEN, not Dave's Hot Side Orders. I'm not eating here again until they fix their kitchen.
Business response:
Thank you for sharing your thoughts. We’re sorry to hear your visit didn’t fully meet your expectations. Your feedback is invaluable as we strive to improve, so please feel free to provide additional details at dhcfeedback.com. We’d like to make it up to you.
I'm 30 years old and this is my first time ever getting food poisoning from eating here. Beware!
Business response:
We're truly sorry to hear about your experience and appreciate you bringing it to our attention. It’s important to us that every guest leaves satisfied, and we regret that we missed the mark here. If you’d be open to sharing more at dhcfeedback.com, we’d love the chance to make it right.
This review isnt about food quality or service everything is good and I enjoy coming here but this review is for whoever is doing their pest control. Came last Saturday and again today and both times they've had roaches in their lobby. Like mid waiting in line to order their just causally crawling around and again by the soda machine. So please who ever is running this location be mindful of cleanliness and figure out a better pest control because I enjoy coming here but if we don't care what's happening within customer view... read more
Business response:
Thank you for bringing this to our attention.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.8 star rating with 1,827 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.