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4550-A Tassajara Rd., Dublin, CA, 94568, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Food was 10/10. I ordered at their kioske, and when I went to pick up my food the sauce that I paid for wasn't included so of course I asked about it. The woman behind the counter said she could not see it on my order. Instead of just believing me, she was holding up the line asking someone how to pull up orders from the kioske. Proceeded to tell me it wasn't on my order, "unless it's doing that to everyone". My daughter realized there was an issue and walked up my receipt that accidentally left on the table showing the wor... read more
Good if you like this type of food. Got the chicken french fry and mac n cheese mix. Also tried the chicken sliders. It is all a little fried heavy for my preference. Prefer my regular chicken sandwich place instead. Not on my particular repeat list.
Good food and drinks and good music oh my hoddddd so goooood my eyes rolling back this shit is so life changing that I will never never leave this restaurant bro bro deadass bring your entire family here
Food is good, but we had a large order with just a few spread and when we asked for more they charged. Union City location is better and generous.
All I can say is: their (medium) hot chicken is barely mild, they don't let you upgrade the fries in their combos, the Dave's sauce is basically orange mayonnaise. and they charge you for any extra sauce. I wouldn't recommend.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
Great place. Been there a bunch, but Dave's has been purchased by a huge private equity corporation that owns Arby's, Baskin Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and Sonic subway. Too bad. One of the only fast food restaurants I went to. I don't go to any of these companies due to a drop in quality, increased prices and shrinking portions
usually have a great experience at this location, especially when the store manager is there. She's always professional, warm, and genuinely seems to enjoy her job. I've even told her multiple times how refreshing it is to see someone always in good spirits -- she truly sets the tone when she's on shift. Unfortunately, this review isn't about her -- it's about the assistant manager, who has rubbed me the wrong way more than once. The first issue happened when my daughter asked for an extra sauce and was met with unnecessar... read more
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
It took over a half hour to get my 10 piece chicken order, and then on top of it...it was wrong. They finally came cold and partially cooked. Terrible service terrible food.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Less than an hour after eating, got progressively worse food poisoning symptoms. Food was really enjoyable but it was absolutely a bout of food poisoning from the chicken.
Business response:
I am very sorry for your experience. I will be sure to share this feedback with the restaurant management team. We take food safety very seriously. Would you please connect with us at https://tellusdirect.com/dhc so that we can make this right?
Dave's Hot Chicken has a 4.8 star rating with 2,221 reviews.
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.