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Dave's Hot Chicken

4.6

About this business

Location details

5251 Prospect Road, San Jose, CA, 95129, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to Midnight
Tue10:30 a.m. to Midnight
Wed10:30 a.m. to Midnight
Thu10:30 a.m. to Midnight
Fri10:30 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun10:30 a.m. to Midnight
4.6521 reviews
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Mauricio B.'s profile image
Mauricio B. 
rating
2 years ago

I've been to Nashville and I've eaten Hattie B's chicken, so I know my way around a chicken sandwich. I can say with confidence that this location is just as good, if not better, than Nashville hot chicken. The tender and sandwich I had were both very juicy and soft. I didn't feel like the spice level was too overwhelming. The flavors in the sandwich worked really well together in terms of texture and flavor. I ordered a #3 and it was enough to split between lunch and dinner. Very friendly staff, shout out to Pet, Sebastian,... read more

Business response:

Thank you for the incredible review! We're delighted that you had such a wonderful time. Your feedback fuels our passion to keep delivering exceptional service. We can't wait to welcome you back for another amazing experience! 

Kathy G.'s profile image
Kathy G. 
rating
2 months ago

Make sure to check your take out orders. Today we had a mix up. We ordered mild chicken sandwiches and found out we had the spicy when we got home. It was too much trouble to take it back and we ended up eating it. Big mistake as we had tummy aches from the meal. We should have had a clue when we walked in to pick up the order and it was quite chaotic at pick up. 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Victor R.'s profile image
Victor R. 
rating
2 months ago

All the Ambiance of Bobs Big Boy and the prices of a truffle shop. No Chicken is worth what they are asking... I'm tired of business jacking prices up because they are in Silicon Valley... "Fool me once" not again that's for sure! Prices keep going up and up, when is it the consumers turn?" All that miss information about chicken shortages during COVID drove the price up. Now that there's plenty of chicken, you see the prices go down? Heck NO, just up up up. 

Business response:

Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time. 

Varshini's profile image
Varshini 
rating
3 months ago

Fairly new customer to Dave's. I've ordered the Extra Hot chicken sandwich before and, as someone who enjoys spicy food, I was able to handle that level of heat without any issues. Since I usually order through the app, I assumed the Reaper level would only be slightly spicier than Extra Hot. Because of that, I ordered Reaper sandwich combos for myself and my family. The app never prompted any warning or waiver for this spice level, later I found out that customers are normally required to sign a waiver when ordering it in ... read more

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Regean L.'s profile image
Regean L. 
rating
3 months ago

Just ordered through Grub hub. Fries were cold and stale. The sauce I ordered was incorrect. And they charge you two dollars for incorrect sauce. The sauce that comes with the fries was only a quarter full in the little container. This is ridiculous for the amount of money this stuff cost. In the future, I will not be ordering from this place anymore and if they continue with this type of service, they're not gonna be lasting very long. 

Business response:

Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time. 

Deanna L.'s profile image
Deanna L. 
rating
a year ago

I do not recommend this location. We are fans of Dave's Hot Chicken, so this should have been an easy rating. However, I have been here three times, and the customer service has consistently been horrible. The front staff needs training in communicating with customers. The only reason I gave two stars instead of one was because a manager gave me decent service. My advice - go to the Sunnyvale location. 

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around 

Lilian L.'s profile image
Lilian L. 
rating
a year ago

This place definitely needs to retrain their staff on double checking to go orders If restaurants plan to be THIS bad with DoorDash orders... just don't bother with it 

Business response:

I’m sorry to hear that your experience wasn’t as expected. We aim to provide excellent service, and it sounds like we missed the mark. Please contact us directly at http://dhcfeedback.com so we can address your concerns and ensure this doesn’t happen again. 

Victoria G.'s profile image
Victoria G. 
rating
a year ago

Great place to go if you like being ignored and eating dusty flavorless overpriced chicken. The sliders were just ok but the tenders were like taking a bite out of a seasoning packet with surprisingly no flavor. 

Business response:

Thank you for bringing this to our attention. We’re very sorry your experience didn’t match your expectations. Please help us improve by providing more details at tellusdirect.com/dhc. We would like to make things right if you give us another chance. 

Alan G.'s profile image
Alan G. 
rating
a year ago

It was our first time at Dave's hot chicken. We came in optimistic because it was recommended to us by one of our best friends. The menu looks good. We placed our order. Our total with tip was $57.38, we received neither a receipt or a pager to let us know when our food was ready. Our friend ordered before us and logically he received his food first, after 25 minutes of waiting I decided to go up to the counter and ask. What they told me was, the order did not process through their system. The ticket did not print out in the... read more

Business response:

Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://tellusdirect.com/dhc, we'd welcome the chance to make it up to you. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.6 star rating with 521 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 10:30 a.m.