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5251 Prospect Road, San Jose, CA, 95129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to Midnight |
Heading to do some grocery shopping and stopped in for a quick lunch. This first time will not be the last! Service was very helpful with explanations and fast. Food quality, portion size and taste were all 5 star! Cool vibe inside too!
Business response:
We're overjoyed to receive your 5-star review! It's fantastic to hear that you enjoyed your visit. Your kind words inspire us to continue striving for excellence. We look forward to exceeding your expectations on your next visit!
Amazing 3rd review ever and grand opening today definitely a must try. Amazing Service and amazing chicken sandwiches definitely recommend!.
Tried the medium (after being a little intimidated I. The past and only trying mild.) the medium had so much flavor! Now I regret not trying one of each hotness (is that a word?) for the side I had fries and the kale salad. The fries were perfectly crisp, loved the dipping sauce and the kale salad was nicely chopped and crispy. Also, the kids had the Mac n cheese and loved it! The service was very friendly and I love the localized street art. This is a great addition to the area. Next time reaper?
Business response:
Appreciate the love and the awesome 5-star review! Your support means a lot to us. Let's continue making great memories together!
I've been to Nashville and I've eaten Hattie B's chicken, so I know my way around a chicken sandwich. I can say with confidence that this location is just as good, if not better, than Nashville hot chicken. The tender and sandwich I had were both very juicy and soft. I didn't feel like the spice level was too overwhelming. The flavors in the sandwich worked really well together in terms of texture and flavor. I ordered a #3 and it was enough to split between lunch and dinner. Very friendly staff, shout out to Pet, Sebastian,... read more
Business response:
Thank you for the incredible review! We're delighted that you had such a wonderful time. Your feedback fuels our passion to keep delivering exceptional service. We can't wait to welcome you back for another amazing experience!
I do not recommend this location. We are fans of Dave's Hot Chicken, so this should have been an easy rating. However, I have been here three times, and the customer service has consistently been horrible. The front staff needs training in communicating with customers. The only reason I gave two stars instead of one was because a manager gave me decent service. My advice - go to the Sunnyvale location.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
This place definitely needs to retrain their staff on double checking to go orders If restaurants plan to be THIS bad with DoorDash orders... just don't bother with it
Business response:
I’m sorry to hear that your experience wasn’t as expected. We aim to provide excellent service, and it sounds like we missed the mark. Please contact us directly at http://dhcfeedback.com so we can address your concerns and ensure this doesn’t happen again.
Great place to go if you like being ignored and eating dusty flavorless overpriced chicken. The sliders were just ok but the tenders were like taking a bite out of a seasoning packet with surprisingly no flavor.
Business response:
Thank you for bringing this to our attention. We’re very sorry your experience didn’t match your expectations. Please help us improve by providing more details at tellusdirect.com/dhc. We would like to make things right if you give us another chance.
It was our first time at Dave's hot chicken. We came in optimistic because it was recommended to us by one of our best friends. The menu looks good. We placed our order. Our total with tip was $57.38, we received neither a receipt or a pager to let us know when our food was ready. Our friend ordered before us and logically he received his food first, after 25 minutes of waiting I decided to go up to the counter and ask. What they told me was, the order did not process through their system. The ticket did not print out in the... read more
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://tellusdirect.com/dhc, we'd welcome the chance to make it up to you.
Too limiting in their offerings... Not much for service - choose, pay, pickup, etc. Chicken tenders were quite large and tender (good), very hot was, well, very hot and one dimensional. My biggest complaint was that the menu was so limited. Chicken, chicken, chicken made the same way and offered with sliced bread or on a bun; the only veggies were pickles and kale slaw.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
Dave's Hot Chicken has a 4.6 star rating with 382 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.