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Dave's Hot Chicken

4.3

About this business

Location details

942 Jefferson Rd., Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 11:00 p.m.
Tue10:30 a.m. to 11:00 p.m.
Wed10:30 a.m. to 11:00 p.m.
Thu10:30 a.m. to 11:00 p.m.
Fri10:30 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun10:30 a.m. to 11:00 p.m.
4.3531 reviews
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Karyn S.'s profile image
Karyn S. 
rating
10 months ago

We heard that Dave's hot chicken had opened but didn't really know when. We decided to order online and pick up. When arriving the place was justifiably crowded which should make the owners happy. I can't talk about the ambiance because I didn't pick up the food and we ate at home. We have only heard a little bit about the food so we went into it with no preconceived ideas!! Since we didn't know how hot is hot we went with 1 medium, 1 mild, 1 light mild, 1 no seasoning (which wasn't a favorite but still good tasting chicken... read more

Amy L.'s profile image
Amy L. 
rating
11 months ago

Just opened this week, happy to have a Dave's hot chicken in the area. Bright, colorful, open design. I love the artwork on the exterior and interior of the restaurant, graffiti style and tailored to local area. This location has been added to the app, so you can now order online to pick-up. I came for early lunch take-out with a short line, efficient timing for their first week. I am usually a medium salsa kind of girl and find the medium heat level perfect, hot is a little spicy for me, but you will have to try them out fo... read more

Business response:

Thanks for the shoutout! It’s great to know you had a good experience. Got any thoughts on how we could make it even better? Swing by dhcfeedback.com and let’s chat! 

Jennifer D.'s profile image
Jennifer D. 
rating
11 months ago

A long line out of the building that goes pretty quickly, from the door it was 15 minutes. The menu is small, and prices do not include beverages. There only 4 combo meals to choose from. Sides are fries, cheese fries, slaw, mac n cheese, a single slider, and a single tender. The combos start at $9.99 and go up to $14.99 without drinks. Sides start at $3.79 and go up to $7.09. Choose your heat from none to Extra Hot. The milkshakes start at $ 4.99 (small) or (large) $5.99. Slushies are $3.69. The restaurant is larg... read more

Business response:

Appreciate the love! Stoked you enjoyed your visit. If there’s anything that could turn this into a five-star experience, hit us up at dhcfeedback.com – we’re all ears! 

Danny L.'s profile image
Danny L. 
rating
4 days ago

Imagine this: you're waiting in the drive thru line for 30 whole minutes for them to fulfill your order of 10 chicken bites (no fries no drink), but it gets to you COLD. I had ice cream warmer than these 10 nuggets that look like it came straight from something I've seen in my toilet. I don't care about the fact that I wasted my money. I care that I wasted my time for something so disappointing. Never again. 

Business response:

Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time. 

Kate T.'s profile image
Kate T. 
rating
a month ago

Where's the ranch? This is a chicken place and you serve no ranch? What??!! Baffled. Food didn't have me wanting to go again. 

Business response:

We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future. 

Sonseeahray G.'s profile image
Sonseeahray G. 
rating
2 months ago

Check your food before leaving. I ordered 3 mild sliders, and when I got home, I realized that they gave me 3 tenders on bread with sauce and pickle. The husband and child were very disappointed, as they were looking forward to the sliders. 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Nate W.'s profile image
Nate W. 
rating
3 months ago

I've been a fan of Dave's Hot Chicken for a while now, and unfortunately, my visit to the Rochester location didn't meet the standard I've come to expect from the brand. The chicken didn't appear to be cooked to order -- both tenders I received were warm at best, not hot, which is a telltale sign they had been sitting for a bit. On top of that, the seasoning seemed hastily applied after the fact, rather than fused into the crispy coating as it usually is when done fresh out of the fryer. As someone who typically orders med... read more

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Dalton H.'s profile image
Dalton H. 
rating
3 months ago

Had this as an event lunch for a company lunch... Only 20% of order was correct, which was cold and not good. Other components were terrible. I don't think I'll eat again 

Business response:

We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at dhcfeedback.com. 

Mike S.'s profile image
Mike S. 
rating
5 months ago

I see all the pictures of these large tenders and just went for first time, ordered tender and slider combo the size of my two tenders didn't equal the amount of a chicken on a chick fil a sandwich. Tastes good but not worth 20 bucks. 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.3 star rating with 531 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close at 11:00 p.m.