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Dave's Hot Chicken
- Chicken Shop
- Rochester, NY
About this business
Location details
942 Jefferson Rd., Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
Honestly really bad service. I waited 10 minutes in the drive through 30 minutes before they closed and they turned me away. DO NOT GO HERE
When I got my chicken, it was cold. My chicken was also unseasoned. IT TASTED LIKE STRAIGHT SPICE TENDERS WITHOUT FLAVOR. instead of 2 tenders I got 1. Dave's hot chicken, I thought you were worth the hype. I hate this restaurant not coming again TIKTOK all your fault. 1 star.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Had lunch there today...not impressed! Wife and I ordered and received our buzzer. Several people ordered after us after sitting for about 20-25 minutes we noticed everyone that ordered after us had received their food. Went to the counter and asked about my order, and looked at me funny like "Oh Shit" and they made an inquiry and realized that they forgot to make my order. They gave me some BS excuse and after another 5 minutes waiting at the counter I finally received my order. I didn't even get an apology. As for the food... read more
Business response:
**Response to Barton P.:** That’s really frustrating, Barton, and definitely not the kind of experience we want for our guests. A mix-up like that should’ve at least come with an apology, and we’re sorry we dropped the ball. Appreciate your honest feedback on the food and atmosphere—we’ll make sure this gets addressed. If you’d like to share more details, feel free to reach out at dhcfeedback.com.
I was really excited to go to this place but the food was horrible along with slow service. Don't even bother ordering online the food will not be ready for pickup when you get there. This place is Definitely hyped up right now. But I promise you it is not all that.
Business response:
Sorry to hear about your experience! Please share more details at dhcfeedback.com so we can address it. We’d love a chance to change your mind.
not impressed with two chicken fingers with French fry's and a bottle of water for $18.
Business response:
Thank you for your feedback and for letting us know about your recent visit. We apologize for any disappointment, as we aim for every experience to be a positive one. Please reach out at dhcfeedback.com so we can understand more and work to address your concerns.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.2 star rating with 689 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.