Dave's Hot Chicken

4.4

Chicken Shop
Rochester, NY

About this business

Restaurants Chicken Shop Halal

Location details

942 Jefferson Rd., Rochester, NY, 14623, United States

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Weekday	Schedule	Status
Mon	10:30 a.m. to 11:00 p.m.
Tue	10:30 a.m. to 11:00 p.m.
Wed	10:30 a.m. to 11:00 p.m.
Thu	10:30 a.m. to 11:00 p.m.
Fri	10:30 a.m. to Midnight
Sat	10:30 a.m. to Midnight
Sun	10:30 a.m. to 11:00 p.m.

4.4569 reviews

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Nate W.

5 months ago

I've been a fan of Dave's Hot Chicken for a while now, and unfortunately, my visit to the Rochester location didn't meet the standard I've come to expect from the brand. The chicken didn't appear to be cooked to order -- both tenders I received were warm at best, not hot, which is a telltale sign they had been sitting for a bit. On top of that, the seasoning seemed hastily applied after the fact, rather than fused into the crispy coating as it usually is when done fresh out of the fryer. As someone who typically orders med... read more

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?

Dalton H.

5 months ago

Had this as an event lunch for a company lunch... Only 20% of order was correct, which was cold and not good. Other components were terrible. I don't think I'll eat again

Business response:

We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at dhcfeedback.com.

Mike S.

6 months ago

I see all the pictures of these large tenders and just went for first time, ordered tender and slider combo the size of my two tenders didn't equal the amount of a chicken on a chick fil a sandwich. Tastes good but not worth 20 bucks.

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?

Sarah C.

7 months ago

Honestly really bad service. I waited 10 minutes in the drive through 30 minutes before they closed and they turned me away. DO NOT GO HERE

Lenora H.

7 months ago

When I got my chicken, it was cold. My chicken was also unseasoned. IT TASTED LIKE STRAIGHT SPICE TENDERS WITHOUT FLAVOR. instead of 2 tenders I got 1. Dave's hot chicken, I thought you were worth the hype. I hate this restaurant not coming again TIKTOK all your fault. 1 star.

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right

Barton P.

9 months ago

Had lunch there today...not impressed! Wife and I ordered and received our buzzer. Several people ordered after us after sitting for about 20-25 minutes we noticed everyone that ordered after us had received their food. Went to the counter and asked about my order, and looked at me funny like "Oh Shit" and they made an inquiry and realized that they forgot to make my order. They gave me some BS excuse and after another 5 minutes waiting at the counter I finally received my order. I didn't even get an apology. As for the food... read more

Business response:

**Response to Barton P.:** That’s really frustrating, Barton, and definitely not the kind of experience we want for our guests. A mix-up like that should’ve at least come with an apology, and we’re sorry we dropped the ball. Appreciate your honest feedback on the food and atmosphere—we’ll make sure this gets addressed. If you’d like to share more details, feel free to reach out at dhcfeedback.com.

Bianca L.

10 months ago

I was really excited to go to this place but the food was horrible along with slow service. Don't even bother ordering online the food will not be ready for pickup when you get there. This place is Definitely hyped up right now. But I promise you it is not all that.

Business response:

Sorry to hear about your experience! Please share more details at dhcfeedback.com so we can address it. We’d love a chance to change your mind.

R J.

a year ago

not impressed with two chicken fingers with French fry's and a bottle of water for $18.

Business response:

Thank you for your feedback and for letting us know about your recent visit. We apologize for any disappointment, as we aim for every experience to be a positive one. Please reach out at dhcfeedback.com so we can understand more and work to address your concerns.