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942 Jefferson Rd., Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
I've been anxiously waiting for Dave's to come to Rochester. Here's where we break down why! 1. Customer service was 12/10! 2. The Oreo milkshake..... stop playin with me 3. The food was fresh hot and absolutely delicious! 4. The place was clean and looked amazing inside. Great Job all the way around The fact that the Reaper chicken slider was probably the hottest chicken sandwich I've ever eaten, it was delicious and the flavor was on point highly recommend will return. P.S. I'd take a picture but I absolutely dest... read more
We heard that Dave's hot chicken had opened but didn't really know when. We decided to order online and pick up. When arriving the place was justifiably crowded which should make the owners happy. I can't talk about the ambiance because I didn't pick up the food and we ate at home. We have only heard a little bit about the food so we went into it with no preconceived ideas!! Since we didn't know how hot is hot we went with 1 medium, 1 mild, 1 light mild, 1 no seasoning (which wasn't a favorite but still good tasting chicken... read more
Just opened this week, happy to have a Dave's hot chicken in the area. Bright, colorful, open design. I love the artwork on the exterior and interior of the restaurant, graffiti style and tailored to local area. This location has been added to the app, so you can now order online to pick-up. I came for early lunch take-out with a short line, efficient timing for their first week. I am usually a medium salsa kind of girl and find the medium heat level perfect, hot is a little spicy for me, but you will have to try them out fo... read more
Business response:
Thanks for the shoutout! It’s great to know you had a good experience. Got any thoughts on how we could make it even better? Swing by dhcfeedback.com and let’s chat!
A long line out of the building that goes pretty quickly, from the door it was 15 minutes. The menu is small, and prices do not include beverages. There only 4 combo meals to choose from. Sides are fries, cheese fries, slaw, mac n cheese, a single slider, and a single tender. The combos start at $9.99 and go up to $14.99 without drinks. Sides start at $3.79 and go up to $7.09. Choose your heat from none to Extra Hot. The milkshakes start at $ 4.99 (small) or (large) $5.99. Slushies are $3.69. The restaurant is larg... read more
Business response:
Appreciate the love! Stoked you enjoyed your visit. If there’s anything that could turn this into a five-star experience, hit us up at dhcfeedback.com – we’re all ears!
Staff was nice, food was good. I went through the drive through, waited for ten minutes before someone took my order. Pulled up to window and waited another 12 minutes to get my food. I haven't had a problem here before but this definitely tainted the experience.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Bad service, took 25 minutes to bring food out and there was sauce all over the packaging,very bad experience, food wasn't even done properly so what was the 25 minute wait for? Extremely disappointed.
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
I went to DHC bc I had a great experience the first time I went to this restaurant. I went there last Saturday, after the Corn Hill Arts festival bc I thought it would be a good place to eat & just chill, plus I wanted some chicken. The food was terrible. I ordered the #1 - chicken fillets n fries. This entire entree was trash. Everything was cold n overcooked until its edges were charred. I took the dinner back to the counter n what I received was still cold n hard; and the chicken tasted like cardboard. Nothing was served ... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
30 minutes drive thru. Just not moving. When I got to the window the employees are just chatting. Lack of professionalism. I went on 1/16 at around 8:45pm. Manager should review the security camera. 2 cars left during the 30 minutes drive thru.
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
Imagine this: you're waiting in the drive thru line for 30 whole minutes for them to fulfill your order of 10 chicken bites (no fries no drink), but it gets to you COLD. I had ice cream warmer than these 10 nuggets that look like it came straight from something I've seen in my toilet. I don't care about the fact that I wasted my money. I care that I wasted my time for something so disappointing. Never again.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Dave's Hot Chicken has a 4.3 star rating with 731 reviews.
Dave's Hot Chicken is open now. It will close at 11:00 p.m.