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Dave's Hot Chicken
- Chicken Shop
- Richmond, VA
About this business
Location details
11525 W. Broad St, Richmond, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Waited almost an hour to get our food. I cannot fathom the inefficiency of it!! The employees were friendly but obviously had major training deficits. Food was meh and not worth the wait. I will stick with Chick-Fil-A from now on.
Business response:
Sorry for the long wait and disappointing experience. Please let us know more at dhcfeedback.com—we’d love to do better.
Chicken is overrated and waaaay over seasoned. Tastes like you're biting into straight chili powder. Dip is a simple ketchup and mayo mixture. Fries are crunchy and seasoned. Atmosphere and customer service is great.
Business response:
Sorry our seasoning didn’t hit the mark for you, Erin. We appreciate the feedback and hope you’ll give us another try!
Took an hour to get my food. People who ordered after me had gotten their food and left . Customer service is non existent. Food wasn't that great . 1st and last time going .
Business response:
Sorry to hear about your experience with the long wait and poor service. That’s not how we want you to feel. Please reach out to dhcfeedback.com so we can learn more and try to make it right.
The line was extremely long, mainly because it was two days before Christmas and it's a new spot to short pump. By the time I got my food the chicken was cold and the bun was cheaper dollar bread. The Dave's chicken bites, with no spice, was awfu. I would definitely recommend getting some spice as I guess that's where the flavour comes from. A complete waste of an hour.
Business response:
Sounds like we missed the mark during your visit. Cold chicken and a disappointing bun are definitely not our standard. Please reach out to dhcfeedback.com—we’d love to hear more and hopefully change your mind next time.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 955 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.