Dave's Hot Chicken

Sandra W. 

on Yelp

2 months ago

This was our second visit to this location, and unfortunately it confirmed that our first experience wasn't just a one-time mistake. After our first visit, we left an honest review on multiple review sites because my husband's Hot Mozz sandwich was served cold. Even after that disappointing experience, we decided to give this location another chance because we genuinely wanted to support Dave's Hot Chicken and hoped things had improved. This time, we even politely asked for my husband's food to be made fresh. While his san... read more

Craig Lisa Christian B. 

on Yelp

2 months ago

$40.00 mess! Used the kiosk to order pretty simple. Dining room was clean. Excited to try, let down. Son took me to lunch. 2 menu items. Trio 1) mozzarella could not get the under cooked hush puppy taste out of my teeth. 2) the sliders were ok but tiny pieces of chicken. Cole slaw was good on them 3) Chicken bites burnt taste. Next item was 2 strip meal. Completely burnt chicken. Taste was awful. Fries were good. Stack of pickles were good. Then the sauces. Not great hot sauces used. Dates on sauces may have been expired. Ma... read more

Sandra W. 

on Yelp

2 months ago

Here's a clearer, grammatically polished version of your review: Hot Dave's Chicken at the Jacksonville Town Center location was a disappointment. My husband ordered the Hot Mozz Sandwich and waited over 20 minutes for it. He was really excited to try it because the pictures made it look amazing, but the sandwich was served cold. There was no gooey cheese pull like advertised--just cold mozzarella--which was a huge letdown. After waiting that long, we expected a fresh, hot sandwich. It seems like they put a lot of effort i... read more

N N. 

on Yelp

5 months ago

I went to the location at River City in Jacksonville, Florida and I was so disappointed. I ordered my food and was waiting in the drive thru and no one was able to complete my order even though I kept saying 'hello'. After we made it up to the front to pay, there was no order ready. The co-worker and manager was there talking and not paying attention to me. I proceed to explain my situation but instead the manager told us that we need to join the line again. I will not be buying anymore food there. I rate them, not eve... read more

Don R. 

on Yelp

5 months ago

Awful, inedible, crap. Nothing crunchy, just a mouth full of raw spices. Seriously, we have never had chicken this awful. We really did not like the chicken. But first, some mentions. I believe this location may be cursed. pollo Tropical had a great product at greta pricing, but they couldn't manage staff well. This building is a redesigned Pollo Tropical. The decor is trendy and utilitarian and the space was clean. Employees were friendly and professional. Our food was ready on time and was hot. the French fries were cri... read more

Cynic A F. 

on Yelp

5 months ago

Awful, inedible, crap. Nothing crunchy, just a mouth full of raw spices. Seriously, we have never had chicken this awful. We really did not like the chicken. But first, some mentions. I believe this location may be cursed. pollo Tropical had a great product at greta pricing, but they couldn't manage staff well. This building is a redesigned Pollo Tropical. The decor is trendy and utilitarian and the space was clean. Employees were friendly and professional. Our food was ready on time and was hot. the French fries were cri... read more

Mikael D. 

on Yelp

5 months ago

I created an online pickup order. When I opened my food I saw a large hair sticking up out of my sandwich. I took it back in for a refund and they proceeded it quickly. Won't be back 

Henry S. 

on Yelp

5 months ago

I have many friends go there today, including myself and one of them started throwing up in the bathroom, countless times because of the 1.6 million go spicy chicken tender. The other had a mental breakdown while we were on the bus because the spicy 1.6 million ha ha got in her eye because of the cleanness this is totally all your fault In addition, blindness was always caused because of this injury. This is unacceptable and will not be. Although the service was very nice and the ambience was there. The food was disgusting a... read more

Rylei L. 

on Yelp

5 months ago

the mac n cheese dave's hot chicken combo was very good BUT.... their actual tenders were so dry and not flavorful at all like they're hot... but there is not flavor. Idk if they let the food sit out or what. and the milkshake was melted like oreo soup. how does that happen when i just picked it up? Also got the mozzarella and tbh just go to chilis.. maybe they were having a bad day