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Dave's Hot Chicken
- Chicken Shop
- Tacoma, WA
About this business
Location details
4502 S. Steele St, Suite 1670, Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to 3:00 a.m. | |
| Sat | 10:00 a.m. to 3:00 a.m. | |
| Sun | 10:00 a.m. to Midnight |
Customer by far the worst I've seen. My friend had ordered food and they gave his food to someone else and then gave it to him even though they had already opened it. Food was decent, wasn't hot. Didn't get any utensils even though I had asked for them. It's a nice place, tables are dirty.
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
This establishment is disgraceful & disgusting, they take entirely too long with people's food leaving folks to wait close to 2 hours for a meal. Some pieces of chicken seem to be raw or undercooked, i know someone who works up there & let me know they allow workers to handle & be around our food while very sick, coughing and sneezing around food uncovered and workers not changing gloves as often as they should, as well as making our food on & with dirty dishes, I hope people will read this review & take care of themselves &... read more
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
I waited a hour nd 30 mins for my food orders at 7 didn't leave till around 9 and still got my order WRONG like bru
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
So the place is super busy when we arrived we were told a 20 minute wait the turned out to be an hour and 15 minutes they seem to be putting all online order ahead of the walk in order the manager is rude not only to customers but to his employees as well and when they were boxing up part of my order some of the food fell out of the box onto the counter and the lady simply put the food off of the counter and put it back into one of my food containers, I have been to multiple different locations and have never been so disgust... read more
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
I went into this establishment today for lunch. I placed a togo order for a #2 combo which was 2 sliders add cheese with fries. I was in there before other customers who received their food before i. I was standing there waiting for 40 minutes along with other customers. It wasn't a busy dining room, there was maybe 15 people in there. After about 30 minutes i asked the manager how much longer where he replied a few minutes. After 10 minutes, i just wanted a refund, so i asked the manager for a refund, where he asked me how ... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
Went to try and get chicken, walked inside and noticed it was very busy, but that's ok we were prepared to wait a little bit, no sign anywhere saying how long the wait would be. We couldn't figure out where the line to order was but we saw two open and functioning self serve kiosks with no line. No sign on the kiosks indicating they couldn't be used. Went up and started ordering, then after we almost completed our order and were about ready to pay a very rude employee came up to us and said "can't use those, gotta get in lin... read more
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
customer service lacked, pickup time was 1145 and i didn't receive my food until 1215 ish, giving them the benefit of the doubt because they were busy but when i got my food it was stone cold. the atmosphere was great though.
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
my only complaint is their service. i decided to order on the app ahead of time bc we know how busy they are, we came on their grand opening so we know how busy it is and it was good so we came again but ordered ahead this time. we ordered 7:40ish and it said that it was going to be ready 8:05. we get there a little after 8:10, we don't even see our name on the monitor and the app wouldn't show our order anymore so we were confused. we just sat and asked someone. it was fine though, we waited for an hour, getting our food at... read more
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
We decided to order ahead of time, around 7:40pm because we know how busy it can get since it just opened and everything. Do we used the Dave's app and it quoted us that it would be ready at 8:05. We literally now got our food at 9pm. Honestly wouldn't be that upset if we didn't see like 30 ppl come and go, idk I guess I just assumed that pre ordered food would be faster and not take an hour... and we ordered their shakes and you're able to select a spoons, which we did, twice bc we got 2 and they didn't add that nor did the... read more
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 1,673 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 3:00 a.m.