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David's Bridal
- Bridal
- Colonie, NY
About this business
Location details
1440 Central Ave, Colonie, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
If I could give 0 stars I would. My entire experience was terrible. I went to this David’s bridal for my first ever bridal appointment. My appointment time was 1pm. We arrived at 12:30. The consultant (Lisa) never came up to us until after 1pm. I didn’t get to start trying on dresses until 1:30-1:45. She never asked me what my budget was, what I liked & didn’t like, nothing. I tried on every style dress I could. Every time I said I didn’t like something she brought over more dresses of the same thing. I told her I didn’t li... read more
I had the worst wedding alteration experience ever!! The manager was beyond rude and the so called “professional” seamstress they have ruined my dress! I now have to bring my dress to a local PROFESSIONAL seamstress and have her redo everything they did…waste of money. I highly suggest getting your wedding dress here because Amy was the absloute best! She made picking my wedding dress out truly memorable and just amazing…she had me in tears over my dress in the best way! But apart from getting your dress at David’s DO NOT... read more
Terrible customer service. I was in the shop for almost 40 mins, not one salesperson said hello or asked if I needed help.
The absolute worst experience I’ve ever had! Now that the wedding is over i am going to do nothing but bash you! Im calling corporate and im going extremely public! From day 1 when the bride looked for a dress …it’s no wonder she didn’t get her dress there!!! And the only reason the wedding party got our dresses there was because it was the only store in the capital region that sold the color. The customer service was terrible!!! Incompetent!!!! Rude!!! The store smelled. There were kids running around screaming everywhere! ... read more
Business response:
Hello Amanda. Were are shocked to see that this occurred and would like to sincerely apologize to you and your bridal party. We want to provide clear communication to our guests as well as professional assistance. If you need further assistance in this matter, please let us know at DBcares@dbi.com (Attn. Albany). Thank you, Ellice J.
The price of the alternations
Business response:
Hello Tracey. We are sorry to hear that our alterations costs were not what you were expecting. We at David's Bridal try to stay competitively priced so that we can best suit the needs to our guests. We appreciate your feedback on our pricing and will share it with the appropriate parties. Best wishes, Ellice J.
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.6 star rating with 5,880 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open at 10:30 a.m.