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6525 Robinson Centre Drive, Pittsburgh, PA, 15205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Bridal alterations was rude and unwelcoming to family and mother of the bride. Very unprofessional and pleasant to be part of the wedding experience.
I had an absolutely awful experience with alterations. Please do not use this place for any alterations. When you purchase the dress, they will make you feel like you will be taken care of with alterations, and you will not. Also, the person doing mine literally got her blood on my dress and then brushed it off as if it was no big deal. I then had to go back the next day only to deal with the same person, who I was frankly afraid to speak to. I don't even have the words for how terrible the whole experience was. It was liter... read more
My experience was horrible. My daughter was asked to remove her shoes I did not know they had her take her shoes off for the fitting and then they make you sign a paper that they marked shoes as flats and that was not accurate. Her dress is too short and hangs between her legs like palazzo pants not the 700.00 dress plus alterations we purchased. They are blaming us and won’t help resolve the issue even though the chat person Dawn said they would fix it.
Just went to try to find my wedding dress no one greeted or said anything to me. Looking for someone to help and it never showed.
Business response:
Hello Tanai, we are deeply sorry to hear that your recent visit left you feeling uncertain. We would love to have you back for a more personal visit. Please email us at Dbcares@dbi.com (Attn: city/location) so we can set up a comeback appointment for you. Thank you, DBI.
David's Bridal has a 4.8 star rating with 5,168 reviews.
David's Bridal is closed now. It will open at 10:30 a.m.