David's Bridal

4.7

Bridal
Greenville, SC

About this business

Consumer Goods Bespoke Clothing Bridal

Location details

Haywood Centre, 301 Haywood Road, Greenville, SC, 29607, United States

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Weekday	Schedule	Status
Mon	10:30 a.m. to 7:30 p.m.
Tue	10:30 a.m. to 7:30 p.m.
Wed	10:30 a.m. to 7:30 p.m.
Thu	10:30 a.m. to 7:30 p.m.
Fri	10:30 a.m. to 7:30 p.m.
Sat	9:00 a.m. to 6:00 p.m.
Sun	10:30 a.m. to 6:00 p.m.

4.75,517 reviews

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Jessica's Page

Recommended

7 years ago

My daughter had originally planned on a big, fancy wedding. We bought both of our dresses & had them special ordered. After it came in my daughter decided to have a smaller wedding on the beach so we needed to exchange our dresses for something more appropriate. The employees were super helpful & understanding. We were both able to exchange our dresses with ease.

Business response:

Hello Jessica, thanks for sharing your experience! We are so excited that our team was able to provide exceptional service for you and your daughter during your visit at the Greenville location. Best wishes. April B

Brooke Byrum

8 years ago

David’s Bridal of Greenville has given me the worst dress shopping experience. They are rude and unprofessional. THANKFULLY JJsHouse, online, was the best and very quick. Went on a Monday, I was paired with Cindy, she put me in a few dresses. They were a size 22W. The top was the only part that needed to be altered and bigger as they didn’t have any bigger in my size. I was told that a size 28W would work. Went back on Friday and was told infront of my MOH and her mom that my measurements exceeds their size chart and in SITU... read more

Business response:

Hello Brooke. We cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, April B.

Ajana Golden

8 years ago

Ordered my dress in March! I was called yesterday and told that my dress was ready for pickup only for my matron of honor to get there to pick the dress up and it as ruined. The dress was dirty and my trained was ruined. While standing at the counter crying the manager tell me it’s okay i do that everyday I’m in here. So aggravated, so mad and upset!

Business response:

Hello Ajana, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B

Anna Cox Sturkie

8 years ago

This place is literally a joke. I went for a bridesmaid dress and they wouldn’t shut up long enough to listen to what I was looking for. Then, the girl helping me measured me. Obviously her measuring tape was broken. She told me I needed a 14 (which I knew was wrong as I’ve worked in a bridal store before). I was swimming in a 14 and ended up needing a 6. The place was literally a zoo. No thanks. On the plus side we literally laughed all day at how ridiculous I looked in a size 14.

Business response:

Hello Anna, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. April B.). Best wishes, Jessica H.

Lottie Johnson

8 years ago

January 11 2018 was an amazing day. We had no clue of what type dress my daughter wanted. Corrie said take your time look at the dresses. Between the 3 of us corrie pulled approximately 12 dresses. She was so encouraging. When the elimination process had dropped to just a few Corrie went and found the correct size. Then she started adding details until my daughter found her perfect dress. Corrie put us all at ease answering all questions helping with suggestions. An amazing day that will never be forgotten. Thank you Corrie ... read more

Business response:

Hello Lottie, thank you for sharing your experience with Corrie from our Greenville location. We are so excited that she was able to provide you with top notch customer service. Best wishes. April B.

Autumn Stockton

8 years ago

Beautiful dresses and friendly employees. It was very frustrating having to share our Lady with another bride to be. DB over books on the weekend so the entire time we were there we had to help the bride to be with EVERYTHING. None of us are experts in this so it was a little much. Over all we had a great time though. I would not recommend booking a weekend appointment.

Business response:

Hello Autumn. We apologize for the overabundance of guests on your visit. As we go into our busy season our stores can take on a bit of a party atmosphere. That being said, we are committed to giving quality service to all of our guests. Our team is working with the stores to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time that they deserve. We want to thank you for taking the time to provide us with this feedback as It allows us re-evaluate... read more

Trisha Powell Oxner

8 years ago

Business response:

Hello Trisha, we are so sorry to hear that you are unhappy with our services. We apologize for not being able to provide you with a 5 star experience. So that we can learn more and further assist you, please email us at DBCares@dbi.com (Attn:April B). Thank you, Steven E

Stephanie Woodard Lawson

8 years ago

While I realize I did not have an appointment, they were more interested in the bride who came in after me who also did not have an appointment and they offered to let us look, but we were not allowed in the wedding dress section and we only knew this because we overheard a consultant telling another bride this. I will not be back.

Business response:

Hello Stephanie, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. April B.). Best wishes, Jessica H.

Arenita Pelusa

9 years ago

I when there for 3 times . First like walk in and the second with appointment, but because I wasn't sure about the dress they made a third appointment. That was really nice to me. I finally took the dress that I first tried . And she ( Rachel) still asked me I was sure or if I wanted to try it one more time. She was really really nice , awsome, I dont have a word to discribe how good she was to me. I when to another store that I dont want to say the name ..and they let me look just the clearance section and when I was... read more

Business response:

Hello Erika, thank you for taking the time to share your experience at our Greenville store with the assistance of Rachel. It sounds like our team did an incredible job assisting you on your bridal journey. Thank you for taking the time to share your kind words for Rachel. We will definitely pass along your praises! Best wishes, Cierra S.