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David's Bridal
- Bridal
- Greenville, SC
About this business
Location details
Haywood Centre, 301 Haywood Road, Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Business response:
Hello Ashlee, Thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com with ATTN Cierra S . Thank you, Cierra S.
I have gone with two of my bridesmaids and the first visit I pulled all of the dresses helped her into all the dress as she walked around looking for her clipboard that she kept loosing and talking about her cat as I was doing her job and the second time we went for my second bridesmaid she pulled one dress in two different sizes then disappeared. Never to be seen again. So once again I was the one pulling dresses and doing the job of the consultant!
Business response:
Hello Chantelle, on behalf of David's Bridal I would like to apologize for your recent visit. At David's Bridal we strive to give all of our guest memorable experience and we are disappointed that we did not do that for you. We appreciate you taking the time to share your feedback with us. We will be sure to share your experience with our management team. Thank you, Cierra S..
I've yet to have a great experience with them. When I went their with two of my bridesmaids, the girl that was assigned came over and then never saw her again until we wanted to put their sizes in the system, and stayed with other people the whole time (they weren't busy). I had to help them myself and one had to go on the floor with a dress still on cause no one was there to get her a different size; I ordered a bra and bottom underskirt thing there, tried them on and everything and the bra came back a size to big. Went to ... read more
Business response:
Hello Dakota, thank you for sharing your experience. We are committed to providing every guest with exceptional customer service, and we did not live up to that standard for you. We will be sure to address this with our team to ensure this does not happen again. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Cierra S. ? City/Store Location). Thank you, Cierra S.
I had a 2 o'clock appointment. Was told to browse. We picked some dresses and when our stylist finally came over she looked at us and said I pull the dresses... I tried to be nice and let it go. She proceeds to put us in a room she measures my girls then tells them what size they should be then vanished. Me and my mother were pulling dresses for my girls to try on. She finally appeared when I asked for a color chart and wanted us to buy on the spot. We opted to wait to order. We definitely want the dress but you don't get an... read more
Business response:
Hello Stephanie. We are deeply saddened that your recent visit to our store did not meet your expectations. At David's Bridal, our goal is to provide every guest with exemplary service from start to finish. I apologize that we failed to do so on your visit. Thank you for sharing your feedback. We will be sure to address this with our management team to ensure this does not happen again. Best wishes, Cierra S.
I have been to David's Bridal in Greenville several times, and have always been impressed with them. I bought my wedding dress there, have bought several bridesmaid dresses there, and I even went and picked out bridesmaids dresses for my wedding there. I haven't had a bad experience until this week. My sister took my junior bridesmaid with her to order both of their dresses. They informed them when they got there that the junior bridesmaid dress that I picked (that was identical with the bridesmaid dress) would not be here i... read more
I've found in all my travels both down the East coast all the way West that there is very little good to say about David's Bridal. I know from personal experiences in several different states that they do not seem to care about their customers and are extremely insensitive and almost cruel. Not every bride has the perfect figure and it really hurts to be treated differently bc of physical issues especially when trying to find the perfect Wedding dress. I have had dozens of ladies tell me the same thing. NEVER AGAIN. I wil... read more
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.7 star rating with 5,517 reviews.
When is David's Bridal open?
David's Bridal is open now. It will close at 7:30 p.m.